include
Skip to main content
Answered

renew subscription

  • 24 February 2024
  • 6 replies
  • 128 views

i cancelled my subscription and would like to come back…will my music still be in my account?

6 replies

Nina Nebo
Rank
Userlevel 7
Badge +13

 

Hi @Irkrorper !

Here is answer to your question taken from Deezer official help page

 

"Will the music stop if I cancel my Deezer Premium subscription?"

No. With Deezer, the music never stops. If you cancel your subscription, you'll still keep all your playlists and favorite tracks stored in My Music. Canceling your subscription to Deezer Premium will just revert your account back to Deezer Free. Any music you've downloaded to your device won't be playable offline.

 

If you want to subscribe again, go to your Deezer profile ➡ Manage my subscription and choose the plan you want .

💜🎧 | One good thing about Music, when it hits you, you feel no pain | 🎶💜
I
Rank

Hi,tried to renew according to your explanation but it does not allo me doing anything

 

Jaime.Deezer
Rank
Userlevel 7
Badge +7

@ira.arnon please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks 

I
Rank

Thanks,

Registered in a dfferent mail adress of mine for one year and everything is ok now.

Still have one month in my *****

Will i get apartial refund?

awesomemac
Rank
Userlevel 7
Badge +5

Hi @ira.arnon,

Nice to know that you added another year to your (new) Deezer account.

Normally Deezer doesn’t do refunds according to their policy.

But if you want to be sure: Send in a request:

https://support.deezer.com/hc/en-gb/requests/new

I
Rank

Thanks a lot  will leave it as is 

Reply


TERMS OF USE DEEZER COMMUNITY SITE