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Topics started by Santiago Evans Abaracón

4 Topics

Santiago Evans Abaracón
Lover
Santiago Evans AbaracónLover
asked in Other devices

Interruptions listening to music in the desktop app

Hello, I have been experiencing some interruptions while listening in the desktop application. Sometimes the tracks will get stacked indefinitely.Do you know what may be causing this?The app version is 6.0.60  Thanks

2
Santiago Evans Abaracón
Lover
1 month ago
Santiago Evans Abaracón
Lover
Santiago Evans AbaracónLover
posted in Other devices

Deezer not synchronizing albums correctly between platforms

Hello, I have noticed that when I’m listening to an album in my Android app and want to continue on my PC (Windows 11), I synchronize the track I’m listening to and instead of playing that track on the PC, it plays the same track number but from the last album I listened on my PC.For example if I am listening to track 6 on Android and synchronize with the Windows app it plays track 6  of the last album I listened on my PC.The same thing happens if I do it the other way around (synchronize what I’m listening on Windows to Android). I’m using Android version 8.0.2.89 and Windows version 6.0.30. Thanks in advance.

5
soakes
Lover
3 months ago
Santiago Evans Abaracón
Lover
Santiago Evans AbaracónLover
asked in Android

No discography on artists pages

Hello,Since yesterday I can’t see the discography in any artist page. I tried uninstalling and re installing the app but the issue persists. I attached a screenshot.My cellphone is a Motorola edge 20 lite with Android 12. 

5
Santiago Evans Abaracón
Lover
5 months ago
Santiago Evans Abaracón
Lover
Santiago Evans AbaracónLover
posted in Other devices

Cannot access artists albums on Windows app/browsers and artist's discography doesn't display on Android

Hello, Today I started experiencing two issues in Deezer. First when using the Windows app (version 6.0.20) or browsers (Microsoft Edge), when I select an album I get a message saying “An error has occurred, please try again later”.  Then in the Android app, when entering an artists page the discography is not shown.The weird thing is that I have been using the app for a few days now and it was working just fine until a couple hours ago when I started having this problems. Thanks in advance

5
awesomemac
Deezer Legend
5 months ago
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