🚨 BREAKING NEWS: Deezer Premium/Family 🚨 (Update)
I have to keep wondering what happened to Deezer. Why has it gotten so expensive? I have to admit, I don't miss Deezer anymore and I've been using it for over 10 years! I never wanted the full Spotify experience. But the family members are now also happier with Spotify at a significantly lower price. I'm even trying Apple Music now, price 7€ versus 10€ for an individual plan. If it was some kind of marketing plan, I think it didn't work :-/ Totally agree with you! Family plan’s price is the same as for Apple. No stupid bugs like downloading music only works while having the App open or Podcasts implemented in a quirky way. But I have to pay the same. Deezer is a real disappointment. Why I need to share the space of favorites with music and podcasts?Podcast ecosystem is very small and small podcasts are not to be found even Podcasts from VultureThis is all very odd. Spotify seems to have an even worse experience. Plus a lot of harmless music is classified as explicit content which al
Dear Alfredo,Dear Deezer Customer Experience,Dear Tech Department,Dear Product Department,instead of being sorry, better fix the issue which is apparently existing for several years. It can’t be that difficult unless software devs are spammed with unimportant tasks. Just a little hint from personal professional experience if the team doesn’t have the customer’s satisfaction / experience as a top priority then you will leave the playing field very soon.Your company is expecting from users to pay the same as for Apple Music. Since you are a company which doesn’t do anything but a Music app / music platform, I would assume Deezer is much better at this than Apple. But from my view so far the opposite is true.The user-centric model is also not too convincing because Apple just says we’ll make the pie bigger and you are saying let’s divide the pie more fairly based on our interpretation of what is fair.I don’t think being aware of that is the solution and this is ultimate catch. Being aware
app deleted and unsubscribed forever. another thing that makes you loose customers.
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