The song that impacted you the most -THE THREAD 🔉
Hello @JedJd, we’ve just released a new version of the app (4.19.30), could you download it and let us know if you still have the issue with it? Thank you I just installed Deezer 4.20.21. It’s a quite good version, and i realized that they fixed several annoying bugs. And it LOOKS LIKE the main problem we are discussing here was SOLVED. I’m testing this new version right now, and my playlist is finally working as it was supposed to. That’s awesome, BUT i’m not convinced yet, ’cause in the past versions (4.19.30, for example) this problem used to simply disappear, but always returned after some days. I’ll be testing this version during the next few days. I will return here to report my experience soon. Thank you for your attention!
Hi there @GameT1tan @Roger L. Thanks for letting us know. Is this happening on 4.19.20? @JedJd If it is, could you try downloading this version and trying again? https://www.deezer.com/desktop/download?platform=win32&architecture=x86 Yes, the problem is happening on 4.19.20. I Unnistalled Deezer app and downloaded again via the link you provided. Just installed the app again and the problem persists.
Hello @JedJd, the problem might seem the same on all platform when it happens, but the cause is not always. Let us know on which device you have this issue, which is the version of the Deezer app and also in which quality you’re trying to play your music. I do agree that this must be for us a priority. Have a nice weekend, and thank you for your support! Windows 10 Deezer app 4.19.20 Music in Standard quality (128kb/s). I’m using Wi-fi, 10Mb/s, but I'm sure the problem has nothing to do with my connection.
Well, is looks like this problem occurs in all platforms, wheter you are using wifi or not. If it weren’t for that problem, Deezer would be perfect, but i keep experiencing the same problem every time in the Windows application, and even in the web player. There is no problem with cache or data, but with the Deezer platform, and this is completely anoying, and it should be the number 1 priority in terms of corrections. In my opinion, this is what deezer need to do to surpass its competitors.
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