Since yesterday, my squeezebox players and server (raspberry pis) have only been able to play Deezer Smart Radio. Mysqueezebox.com will not accept my credentials to log in to Deezer even though they are correct and I have a paid hifi account. Deezer has been working without a problem for years on my system. Anyone else having the same problem or know the solution?
Thanks
Best answer by deschman
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My squeezebox server logs say the same thing: ‘Slim::Networking::SqueezeNetwork::_error (423) Unable to login to SN: Invalid mysqueezebox.com username or password’
I was able to log in to a different mysqueezebox.com account on the website, where I am already logged in to Deezer, but seems squeezebox server cannot connect to that different account either. Looks like the problem at the mysqueezebox.com end?
Same here. Can't access my Deezer Music anymore in LMS. Mysqueezebox.com days wrong credentials when trying to login in Deezer, while credentials are correct.
Well, yeah. Same problem again today than earlier… Only smart radios available and cannot login to deezer account from mysqueezebox.com. But this time there’s no error in squeezebox server log.
Could it be that Deezer recently changed the login procedure? When looking at the developer guides I see a reference that a login popup will be openende for authentication but this is kot the case in Mysqueezebox.com.
The support is really funny. They say the issue is solved (without solving anything). I paste their reply (in German)…
Ich wollte dir mitteilen, dass wir vorerst eine Lösung für das Problem gefunden haben. Wenn du möchtest, kannst du gerne unsere Community besuchen, um mehr darüber zu erfahren und dich an der Diskussion zu beteiligen. (Link to this thread included)
Ich wollte nur klarstellen, dass das Problem nicht auf unserer Seite lag. Falls du jedoch weiterhin Schwierigkeiten hast, empfehle ich dir, dich direkt an Squeezebox Support zu wenden. Du kannst sie hier kontaktieren.
I am afraid Deezer is not willing to help.
maybe
Also, this is a thread in the squeezebox forums about the same issue: https://forums.slimdevices.com/forum/user-forums/mysqueezebox-com/101311-deezer-plugin/page19
From a post of mherger I understand that Deezer is indeed not very helpful up to now.
Maybe Deezer is trying to force everyone to Sonos?
Hi deschman
I can’t figure out how to uncheck my message as an answer. I don’t think it’s an option.
I raised a ticket as recommended in the slimdevices thread and they replied:
‘I wanted to let you know that we have resolved the issue for now. If you'd like, you can also visit our community to learn more about it and join the discussion here.
I just wanted to clarify that the problem was not on our end. However, if you are still experiencing any issues, I kindly suggest reaching out to their support directly. You can contact them here.’
I don’t like the way the say ‘resolved for now’. And right now it is not working again.
Hi again
Perhaps you could start a new thread raising this issue?
Well, yeah. Same problem again today than earlier… Only smart radios available and cannot login to deezer account from mysqueezebox.com. But this time there’s no error in squeezebox server log.
Right now, I can log in on mysqueezebox.com, and it shows all my players. But the squeezeserver is only offering smart radio (I have Deezer family), and if I try to play something from the smart radio the log says ‘Remote streaming Deezer track’, but it doesn’t play.
Same issue for me too, getting “Invalid username or password” on mysqueezebox.com :( Only started happening last few days.
I would move back to Spotify or Tidal but just just signed up for another 12 months :(
Hi same issue here
getting “Invalid username or password” on mysqueezebox.com
I can log into deezer so know the user name and password are correct
I can play radio stations etc so squeezebox is working ok
really annoying as I have a party tomorrow and really want my music to work, at this rate I will be looking at spotify to play on my Raspberry Pi’s
Me too are having these problems. Made a support request.
Me too are having these problems. Made a support request.
Unfortunately, this thread is marked as solved by Deezer. I do not think that someone official will read this post any more.
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