When I try to login in Deezer app for Wear Os always return to me to retry and hold my watch near my phone, but my watch is next do my phone.
There’s another way to connect my account?
Best answer by Zayn-T
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Can't connect Deezer Wear OS (Galaxy Watch 4) with my account
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Hi all. I was using Deezer Beta and my Pixel Watch never connect to my phone. I had to quit the Beta program to install vanilla Deezer, and it works!
Editing my last comment.
I quited the beta program as you did and I finally logged in my watch.
Same problem here, Galaxy Watch 5 Pro. I tried reinstalling the app on my phone and watch, and the issue still persists.
Edit: I managed to connect after updating the Deezer app on my phone
Same issue here. WATCH 4 LTE .Frustrating TO SAY THE LEAST . When I got the app from Google Play it downloaded on my phone only, although ticked it did not to my watch..it kept saying pending... So downloaded it manually. It seems to recognize my phone but my phone does not recognise tge watch..or so. Nor does it see downloaded podcast... I can't see how to make this work and it's so frustrating I wil cancel the premium subscription in a few hours if I cant. It shouldn't be this hard.
Userlevel 6
- Deezer Legend
- 152 replies
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17 November 2022
- Answer
I had exactly the same issue with the pixel Watch. I uninstalled it several times and it did connect in the end (with a pixel 7 pro). I also restarted the phone and watch which did seem to help.
Yeah I have tried that solution without any success still getting the same issue.
Userlevel 1
Sorry to hear that guys. 😑
Can you please try to do what
Delete the app, reset the devices and try to reinstall the app again, please?
Please let me know any updates.
I tried it several time but didn't work
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Deezer Support
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Kaltum (Deezer Support)
5 Dec 2022, 16:58 GMT
Hello Martin,
Our team found an issue on Android mobile app, the team will publish a hotfix today for release 7.0.18 to solve the issue.
Please check Google store later on for this version.
Thank you
I just got an email from deezer. Hope it helps.
Same problem here in my Galaxy Watch 4. It's the first time I installed Deezer both on my phone and watch, so I had no previous cache or settings.
Hi all. I was using Deezer Beta and my Pixel Watch never connect to my phone. I had to quit the Beta program to install vanilla Deezer, and it works!
Same issue for me. I'm waiting for the fix on the play store...
That’s OK for me this morning, with the new update from google store!!!
Great and thanks deezer :)
Working for me as well ! Thanks !
Same issue here. Galaxy Watch 4 44mm + Galaxy S21 Ultra. Just waited for the app, and then this… Shame on Deezer, frustrating
Reinstalling and rebooting did not solve the issue on my side :( (I'm using Deezer Beta)
Yep exact same issue here as well on my Pixel Watch and Pixel 6 Pro.
Same galaxy 5pro. There is no chance to log in
When I first got the watch it all worked well, I downloaded some of my own MP3 via Deezer web and added to playlist, those didn’t show up in the watch app so I uninstalled the app and now I cant sign in, having the same issues, done everything recommended and it doesn’t work, uninstall, reset etc, disabled beta...no joy, bit pants tbh.
Here it happened the same. First connection was ok. After that the app didn´t refresh new musics and playlists.I uninstalled and it didn´t connect anymore.
Userlevel 6
- Deezer Legend
- 152 replies
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20 November 2022
Hi folks, I’m sorry you’re still having issues, even after reinstalling. All I can suggest is to contact Deezer support and see how they can assist you.
Please let us know here if you find a solution so it can help others as well.
Same problem here: first it says “connecting” and then “hold your phone close to your watch to log in”. Nothing happens on the phone. I am not in the Beta program, there’s no other login options and I de-installed/installed multiple times on both the watch (Galaxy Watch Classic 4) and my phone (Samsung Note 20 Ultra). Should all be very compatible.
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This is the Galaxy Watch 4’s screenshot
Userlevel 1
That’s fine
Note: Your watch must be connected to a cellular network or WiFi. Your Android phone must be nearby and you must be logged in on the Android Deezer app
Tip: We recommend turning the Bluetooth on your phone off when downloading or playing content to improve the performance of your watch
And then connect to deezer on your mobile!
Yula, thank you for the answer, but I confirm that in updated app for Brazil there’s no option for “log in with code”
Any news about this?
Did someone connect?
Same issue for me. I'm waiting for the fix on the play store...
A
Hello all:
This has just been written in the German community: Version 7.0.18.81 should now be available for download in the Play Store, which can be used to link the watch. 🙂
When I first got the watch it all worked well, I downloaded some of my own MP3 via Deezer web and added to playlist, those didn’t show up in the watch app so I uninstalled the app and now I cant sign in, having the same issues, done everything recommended and it doesn’t work, uninstall, reset etc, disabled beta...no joy, bit pants tbh.
Same here with Google Pixel Watch + Pixel Pro 7.
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