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Notifications system doesn't seem to be working as I'd expect

  • 24 April 2024
  • 4 replies
  • 37 views

Hi,

I’ve noticed that I’m getting notifications for a lot of artists who I’ve favourited one or two songs from and then never listened to any others. This is bearable (though I’d love a “mark all as read” button in the notifications area), aside from the fact that artists who I like lots of songs from, or where I like the artists themselves, don’t seem to give me notifications.

I’ve only had a handful of notifications (across the year or two that I’ve been using Deezer, and hundreds of notifications) that actually mattered to me, and I’ve had several releases go past from artists that I adore without there being any notification of said releases (like, today, the only reason I found out that a new song from one of my favourite artists came out is because a friend of mine messaged me to tell me, and when I checked it had been uploaded to Deezer so it’s not that it only came out on other platforms or anything like that)

I’d love to get a bit of a better understanding of how the notifications system works; or, better yet, the ability to opt-in to notifications from artists by following them, rather than by liking one of their songs.

Thanks for reading.

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Best answer by Marcormark 26 April 2024, 15:21

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Hi @Dausora !

Here is screenshot form Deezer help center 

 

helpful  links

https://support.deezer.com/hc/en-gb/articles/115003743425-Manage-Your-Deezer-Notification-Preferences

https://support.deezer.com/hc/en-gb/articles/360020057438-Deezer-Notification-Center-And-Artists-New-Releases

 

I second this question and I am absolutely interested in an answer, since notifications do not work for me either. I have always wondered why I only get them for a few artists instead of all my favorites.

Do not know if it is just a happy coincidence, but this week I got my Friday New Releases playlist after an untold number of weeks or even months of never getting it.
I still do not get notifications from all my favorite artists, but it is a step further in the right direction, because at least I can find all the new releases from the artists I love in this playlist.
https://www.deezer.com/smarttracklist/new-releases

Here we are again. I do not have any notifications and my Friday New Releases playlist is gone again, but there are more than five releases from my favorite artists this week (I had to check their profiles to find it out, though). 😭

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