include

Unable to view downloaded music



Show first post
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

28 replies

Userlevel 7
Badge +10

Hello everyone, this is fixed if you reinstall the app. 

If the issue continues, please contact our Support here

Hello everyone, this is fixed if you reinstall the app. 

If the issue continues, please contact our Support here

Hi !

Does reinstalling the app deletes all the offline music that has been downloaded before ?

That’s the main issue for us.

Hi Yula, do you think it might be an idea to apologise for this?  Maybe send a mail to all deezer users rather than wait for them to search for the solution themselves.  I find this really annoying and will start looking for alternative streaming solutions, seems there are a few offering lossless these days.