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Shuffle button missing while casting from Deezer Android app to anything.



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the absurd thing is that if you click on carplay the shuffle my music button, it remains here, having the listening queue synchronized, the shuffle my music continues on the smartphone as if it were there

 

Userlevel 7
Badge +5

Hi @toniok12, thank you for your feedback.

Regarding the topic of "bringing back the album year and the total number of songs in the playlist", I would like to mention that we are aware of this problem and that it is being fixed for the next update.

If you're interested in resolving the issue promptly, you might want to take a look at the Beta version, where this particular issue has already been resolved.

Let me know if there's anything else you'd like help with.

I hope you can bring some more information about the album like the favorite or most played track. a preview and link to Wikipedia would be nice  

Userlevel 2

JRR... that would be tremendous if they bring it back...and while they're at it they can bring back the year of the album and the total number of songs in your playlist!!

Userlevel 4
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We don't have the concrete plans for Chromecast yet but I can assure you that our big focus for 2021 is to improve connectivity and these existent integrations :thumbsup_tone2:

@Leonídia.Deezer , if my calendar is right, 2021 is long gone.

This issue is of course 100% related to this one, which dates back to 2018(!).


Chromecast support has been completely broken for more than 5.5 years now, and the linked issue is even stamped “Not for now / we don’t care!”.

I can live with the new design and the annoying auto-scrolling, I can get used to the new logo … but please make sure that core features are working!

Every time I have friends over I’m kind of ashamed that I’m using Deezer because you can’t add anything to a queue wile casting as I once told that Deezer was superior over Spotify. But boy, I was wrong. 😞

Userlevel 1

If you search here in the Community you’ll find many topics regarding the shuffle option.

You can only use it on the Web and the desktop. Deezer knows about this and hopefully there will be a fix soon.

 

 

So, I'll have to install my PC in the gym? Or bring my desktop with me in my car?

Hope they fix it soon! 

Userlevel 7
Badge +5

Hi @Michele.Stress.Muliere @Harry Beahen @Dawg @Captain_Eric1, looking at the reply of our colleague, it seems she might not have understood correctly which shuffle you were referring to.

It appears that she understood you were talking about the shuffle on the player. Apologies for any misunderstanding.

Regarding your question, the feature is still up and running on the Web and Desktop app, plus you can keep shuffling your favorites on mobile.

We've thrown the question to our developers to find out if the button will be making a comeback on mobile anytime soon.  We have just heard they are considering bringing it back but in a different place in the app.

Once we have more news I will make sure to loop you all in.

Appreciate your patience, everyone!

Userlevel 4
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Agreed. I'm on Beta 8.0.1.5. Dated 14 Nov. Not fixed. 

Userlevel 4
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Fyi: I'm on Beta 8.0.1.5. Dated 14 Nov. Not fixed. 

Userlevel 4
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today they brought out a new version but it didn't solve the problem

Agreed. I'm on Beta 8.0.1.5. Dated 14 Nov. Not fixed. 

Userlevel 3
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Hi Everyone! I am not sure if this is very reassuring but I received a reply by Deezer Mobile App developers via Google Play stating: “Hi, we are currently working on improving the Shuffle my Music feature to deliver a better experience”

Don’t know if this is actually good news or what it really means but it seems that definitely we will not have the button easily and quickly replaced the way it was. Let’s hope at least  it does the same thing or better whenever it comes back. 

 

 

Userlevel 4
Badge +3

The feature on My Favourites which allows you to shuffle your entire library has gone. I actually may leave Deezer now. Also don't like loss of album length & most played track info either. Logo is worse. The Nov' 23 update makes the service worse. 

Interesting, I can shuffle my “Favorite Tracks” on Android.

Which version are you using?

It's about shuffle all music. The most used feature of Deezer... 

Got it. Thanks. You're right. It needs to come back. 

I cant find where i play shuffle playlist on the new update of deezer. 

Userlevel 3
Badge +1

Hi @JR1 @Captain_Eric1 @dr.agisic @Rosalind.Swift @KRDC @Daniel Gos @JRR @Vitaly Skalsky @Tim Benson @StreetwalkinCheetah

 @Michele.Stress.Muliere @Goran Simonoski @Di11on @Wars van Poeha @RossC @Geolog @James Winfield , thanks for your feedback.

Just to let you know, the feature is still up and running on the Web and Desktop app, plus you can keep shuffling your favorites on mobile.

We've thrown the question to our developers to find out if the button will be making a comeback on mobile anytime soon. Once they spill the beans, I'll make sure to loop you all in.

Appreciate your patience, everyone!

GREAT! So, now I can just take my desktop pc with me when I go outside walking, or driving my car...

Hi @JR1 @Captain_Eric1 @dr.agisic @Rosalind.Swift @KRDC @Daniel Gos @JRR @Vitaly Skalsky @Tim Benson @StreetwalkinCheetah

 @Michele.Stress.Muliere @Goran Simonoski @Di11on @Wars van Poeha @RossC @Geolog @James Winfield , thanks for your feedback.

Just to let you know, the feature is still up and running on the Web and Desktop app, plus you can keep shuffling your favorites on mobile.

We've thrown the question to our developers to find out if the button will be making a comeback on mobile anytime soon. Once they spill the beans, I'll make sure to loop you all in.

Appreciate your patience, everyone!

 

This is the go-to feature for me and I use it in my car continuously.

Without this on IOS I may have to move to another service.

Userlevel 7
Badge +5

If you search here in the Community you’ll find many topics regarding the shuffle option.

You can only use it on the Web and the desktop. Deezer knows about this and hopefully there will be a fix soon.

 

 

Userlevel 1

The fact that it is on the web (and also available in Car Play and perhaps AA?) makes it all the more perplexing that it is gone from the phone apps. It also doesn’t feel very reassuring that it won’t disappear from the web and CarPlay apps rather than come back to the phone at this time.

My fingers are crossed that this was just a huge oversight but I can’t reiterate how important this feature is to my overall experience. I feel like it literally makes up for the huge shortcoming on the music discovery side. 

That's great news…. NOT. I rarely use the web version. Nothing against you, I assume you are trying, but I am still upset at Deezer for the continuing insensitivity to paying customers and am not optimistic that I will ever see the shuffle button again.

Userlevel 7
Badge +5

Hi @JR1 @Captain_Eric1 @dr.agisic @Rosalind.Swift @KRDC @Daniel Gos @JRR @Vitaly Skalsky @Tim Benson @StreetwalkinCheetah

 @Michele.Stress.Muliere @Goran Simonoski @Di11on @Wars van Poeha @RossC @Geolog @James Winfield , thanks for your feedback.

Just to let you know, the feature is still up and running on the Web and Desktop app, plus you can keep shuffling your favorites on mobile.

We've thrown the question to our developers to find out if the button will be making a comeback on mobile anytime soon. Once they spill the beans, I'll make sure to loop you all in.

Appreciate your patience, everyone!

Userlevel 7
Badge +5

Hi @toniok12, thank you for your message.

Indeed, with the new update, some information about playlists and albums is missing.

We are aware of the problem and it will be fixed in the next update.

In the meantime, you can try the Beta version, where this problem has already been fixed.

Thank you for your understanding.

 

Userlevel 4
Badge +3

On my iOS device the shuffle my favourites is still there, perhaps this is an Android issue?

today they brought out a new version but it didn't solve the problem

Userlevel 1
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hear what the incompetent support people say:
 

Azucena (Deezer Support)

11 Nov 2023, 16:35 GMT

Hello Michele!
 
Thank you for contacting us!
 
We've received some reports from users who are experiencing some problems with our app after the latest update. But don't worry, the shuffle mode for your songs and favorites is still with us.
 
To solve this problem quickly and efficiently, I'd like to ask you to follow the steps below:
 
Open the application and go to your playlists.
Select the one you like best.
Click on the first song.
Go to the screen where the song is playing and then to the bottom right corner, where the Shuffle icon is.
Click on it. A little ball should appear below the icon.
This will activate shuffle mode in your playlist and you'll be able to listen to your songs in shuffle mode.
 

Hi! I guess that wasn’t the concern. The “Shuffle my music” feature used to play all user’s content in shuffle mode. Now, this feature is gone. Yes, we can go and turn on one playlist, then add others to queue and then push the shuffle icon. But this is pure nonsense, isn’t it? 

Since updating the App on android a few days ago, therebis no longer an option to shuffle my favourite tracks.

 

Please can you advise as to me the whole app is useless without that function.

Userlevel 1

Since the new version, the shuffle button has disappeared. I can't play all my music right now. This is now only possible per playlist. This used to be possible.

Correct . It is being checked with the devs . For now you still have it on web and desktop 

Disappointed! 

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