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Favourite playlist no longer playing in recently added order

  • 22 January 2021
  • 43 replies
  • 1175 views
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43 replies

Rudi
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Not yet, 6.2.23.93 is the latest but our rollouts are gradual - so it might be reaching out at any day now - keep me posted! @Sabie 

S
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Hi

 

I am using 6.2.22.90 version.. Is this the latest version? @Rudi 

Rudi
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Exactly what @Freezer said, @Sabie we need that app version and Android version too, as not all users are experiencing the same :relaxed:

Have a great weekend!

Freezer
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Many thanks for clarifying. You can check your app version via Deezer settings > About.

I think I’m up to date, and have version 6.2.22.90 on Android and 8.34.0.5 on iPhone.

S
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Hi :)

 

Thanks for trying to help. Unfortunately, i have tried this and no joy! I wonder if they have a new app update and this is the root of the issue. We will see. Is that the case @Rudi ?

 

Thanks again

 

:) 

Freezer
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Hi @Sabie. You may have tried this, but as you haven’t mentioned it I’ll throw it in, and apologies if you do already know about this.

At the top of the track list in each playlist (on the right side of the phone screen, opposite the Download button), there’s a little dropdown menu with arrowheads pointing up and down.

If your playlist gets out of order, check here. If it’s set to Default or A-Z, try tapping “Recently Added”. And if it’s already on “Recently Added”, try first tapping A-Z, then tap “Recently Added” again.

I don’t know if this will fix your problem, but it’s fixed mine more than once.

Best wishes.

S
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Hi@Rudi How are you? I seem to be having the same issue again? My Deezer favourite playlist is not playing recently added in the correct order. Could you advise on how to fix this? :) 

Rudi
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Thank you @Sabie you make Deezer a better platform, thank you for your feedback! :relaxed: Keep us posted!

S
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@Rudi I have managed to download the update and it is working now. Thank you so much for your time /help.

 

Asaybi x

S
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Thank you, i will get back to you by the end of next week :) 

Rudi
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It goes bit by bit, for security reasons @Sabie :relaxed:

Probably this week or beginning of next, at its latest. As soon as you get it, let me know :wink:

S
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Ahh OK OK!

 

I have 6.2.18.86 version. Do you know when the latest version will be available to download ? 😊

 

Thank you for your help. 

Rudi
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Because there's a gradual rollout of the new version, you might not have 6.2.19.55 yet. Could you please confirm this @Sabie?
Thank you for your support!

S
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I also tried deleting the app and re installing and it did not work :(

Rudi
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Hey @Tyson 

That's because you've updated the app to our latest version, where this was fixed. Thanks for sharing! :relaxed:

T
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I uninstalled the app on my phone and then reinstalled it and that seemed to correct the error. Hope it helps! 

S
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I am still waiting for an answer to my query. If i learn anything, will let you know. Sorry to hear you are having similar issues too. :(

 

I won't be renewing membership and maybe looking at other music sites if this is not addressed or handled properly. 

T
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My playlists are in a specific order, and now they are all mixed. However when I go to re-order them, they show up in the correct order. Please help!!

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