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Answered

Deezer App won't work with Samsung Smart Hub

  • 24 August 2018
  • 34 replies
  • 2545 views
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34 replies

M
still not working :-((
Rafael.
Userlevel 7
Badge +7
I'm so sorry about that! Some user reported the same issue and our devs are working on it. Hopefully they will be able to get it fixed soon!
T
Rank
Reinstalled the app more than 6 times. Considering quitting deezer
Rafael.
Userlevel 7
Badge +7
I have a samsung smart tv too and deezer doesn't work since the august's beginning

Have you reinstalled the app?
S
Rank
I have a samsung smart tv too and deezer doesn't work since the august's beginning
Rafael.
Userlevel 7
Badge +7
Hi Rafael,

Wether or not I have a paid account or free account is irrelevant. I can't even go to a log in page. Even if I had a paid account I still can't get in anyway because the login page doesn't even show. I don't have access to anything when I launch the app. Like I mentioned in my initial message, the error message comes up as soon as I click on the app to launch it.

I see, so it's happening before you are logging in.
I spoke to ur devs about it and they are aware of this issue and are currently working on fixing it. Sorry for the inconvenience this may cause! We hope for the issue to be resolved shortly 🙂
J
Rank
Hi Rafael,

Wether or not I have a paid account or free account is irrelevant. I can't even go to a log in page. Even if I had a paid account I still can't get in anyway because the login page doesn't even show. I don't have access to anything when I launch the app. Like I mentioned in my initial message, the error message comes up as soon as I click on the app to launch it.
Rafael.
Userlevel 7
Badge +7
Hi guys, I believe this is happening because the Free accounts do not work on tvs... Are your accounts Gratuit?
V
I have the same problem!

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