I can’t claim my artist profile because if won’t show up when I type my name in or even copy and paste my artist ID from the artist link. How can I access my account?
Best answer by Nina Nebo
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Userlevel 7
+12
- Deezer Legend
- 2063 replies
-
12 January 2024
- Answer
Hi
here is helpful link
How To Get Access To Deezer For Creators
https://creatorsupport.deezer.com/hc/en-us/articles/5911131016733-How-To-Report-A-Problem
Userlevel 7
+7
Hi
If you don’t know it, please send me the URL on Deezer for your artist page you are trying to claim and I’ll help you.
Thanks
I tried that but the UPC bar is greyed out and won’t let me type in it until I type in my artist name above and click the profile. But I can’t do that because my profile isn’t showing up. I’m having the same problem with Apple Music but they told me it has to be on the platform for 5 days until my name will show up on the artist app. Maybe this is the same situation?
Userlevel 7
+7
Could you send me the URL on Deezer for your song? and I’ll check on the system. Otherwise, please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks
Userlevel 7
+7
I didn’t have any problem finding you on Deezer for Creators, either with your artist name or ID.
could you please send me a screenshot of D4C where your are trying to claim your profile?
Apologies for all the inconvenience
Thanks :)
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