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How can I delete my Deezer account?



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I want to delete my account !!!! ....The site is not quite what i wanted , I have an android phone and have tried looking in every section of the deezer app but had no luck..What do i do ???
Thanks
Userlevel 7
Badge +1
Hi @culotteroze, I'd love to help you directly but we'll need more details from you to make sure those are your accounts + you can't have 2 accounts with the same email address. The third one must have another address linked to it. Please contact us directly here and I'm sure we'll be able to help 🙂



My Samsung Tab A uses a right hand screen swipe to obtain a Screen Shot.
The 2 pics I have shown below do not have any facilities to bringup any details of accounts. When signed in with the correct email address the user is taken straight to the Community Page. If the "delete account" option is chosen the system reverts to the Community Page Answers for that Topic. Hopeless!

Lockhands.
Userlevel 4
As far as I am aware there is no method of producing a "screenshot" using a Web Browser on an Android System, at least I have not found one. So when I search for the Deezer Home Page with the following :- https://www.deezer.com/en/
【from Next Browser】
I get the main Home Page I then sign in with Deezer email login it directs me to the Community Pages. If I then scroll down to the foot of that page and select "delete account" it directs me to all the appearences of the question relating to that subject on the Forum.
Sorry cannot do "screen grab" here.

Lockhands.


lock button + volume down; it's pretty much stock button combination for screenshot in android os.
As far as I am aware there is no method of producing a "screenshot" using a Web Browser on an Android System, at least I have not found one. So when I search for the Deezer Home Page with the following :- https://www.deezer.com/en/
【from Next Browser】
I get the main Home Page I then sign in with Deezer email login it directs me to the Community Pages. If I then scroll down to the foot of that page and select "delete account" it directs me to all the appearences of the question relating to that subject on the Forum.
Sorry cannot do "screen grab" here.

Lockhands.
Hi @Anja I can’t delete my account using app or pc, can you please delete it for me, it’s frustrating. Thanks
Userlevel 7
Hi @Themost
Here is a post where you can find some steps to delete your account!
Cheers
https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
Userlevel 7
Badge +14
Hello MusicisLife1122,

As I explained in a subseqent comment, I cannot find a page anywhere on the Website that shows the image you have indicated and none that have that "gear wheel" icon. When I select the "delete account" option it goes to the "answers page" with no further options available.

Lockhands.


Can you share a screenshot of what you see ? It will help .
Hello MusicisLife1122,

As I explained in a subseqent comment, I cannot find a page anywhere on the Website that shows the image you have indicated and none that have that "gear wheel" icon. When I select the "delete account" option it goes to the "answers page" with no further options available.

Lockhands.
Userlevel 7
Badge +14
Hi .
Try the following instruction I wrote . Step by step screenshots are included so it should be easier to follow :

https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
Userlevel 7
Badge +14
Have you tried doing the following ? This is step by step I wrote . You may find it easy to follow :

https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
I have spent literally hours trying to delete my account, hours, to delete an account that I may have used once.
I followed all the instructions, no where on the app or website do I find the " wagon wheel" to click on to delete my account. What a scam you guys have going here...
I have tried as many different ways as possible to delete my account using my Android powered Tablet through the Deezer Website with Google Chrome, but it just is not possible.
The suggestions provded are not available as at no point is there a "gear wheel" icon shown on the pages where it should be.
I hope that you may have a satisfactory answer to this problem.

Lockhands.
I have 2 accounts and want to give up this one, too bad there is no where standing delete this account. I don't want to pay for 2 accounts, and this is a free account but still there is 2 times 9,99 eur from my bank account last month & this month, both months 2 times.. So how can I delete an account?
I want to delete my account
hello! I need your help to delete account ta please. it looks like I have 3 deezer accounts in all, and it s a mess ^^. I have 2 under the email address "[removed to protect personal details]" . One is a free account and it's name is cullotteroze. Can you delete it please?? 2nd one is under the same email address but the name is _marine_. It has a monthly subscription. I will keep this one. And then there is a 3rd one under the email address [removed to protect personal details]. this one is to delete as well please.
So it is 2 accounts to delete in all please. Thank you very much.
Userlevel 7
Badge +1
Hi @dalia, you just have to tab on the 3 dots next to the list (in the playlist overview) or the 3 dots in the top right corner (when you are in the playlist) ---> delete 🙂
Thank you very much
I want to delete quite a few of the playlists I've made and added but I don't know how to.
Userlevel 4
Hi @ahbpxo
In account settings on website i see function like that ..... on the screenshot
And what do you see ?
Hi, I have tried and it does not give me the option to delete my account
Userlevel 4
Hello @ahbpxo
You can do it in your account settings on the website . https://www.deezer.com/account
But i hope you enjoy us . There is a very good music community) i'm from Russia😉
I’ve recently downloaded deezer and signed up but it’s nothing What I thought and want to delete my account
Userlevel 7
Hi @Eddie.TheSpot you can find more details to delet your account in this POST

Thanks!
Userlevel 7
Hi!
You can find in this POST the steps to delete your account!

Cheers!

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