Deezer Family subscription paid via Apple but not activated

The playlists from other Family members would need to be transferred as well to a new account. However, if you decide to wait until the premium period ends they won’t have access to their profiles until you resubscribe to Family.
I think you should be able to do it via Orange but I would recommend to contact your Operator to confirm if they have any Family offer plan.
Thanks 

Hi @djkit I have checked your account and you subscribed for a 3 months premium offer via Apple.
We don’t have control over Apple subscription and can’t cancel them on our side and you’ll need to do it on https://support.apple.com/en-gb/HT202039
However, even cancelling, you’ll need to wait until the 3 months period ends and after the account turns into free again subscribe to Family, as we can’t revert the status of an Apple subscription.
Otherwise, you’ll need to create a new account, subscribe to family and transfer your music from one account to another following the instructions in this link: https://support.deezer.com/hc/en-gb/articles/115003730425-Transfer-playlists-between-accounts

Apologies for the inconvenience 

Hi @mjopry please check the info above in this topic in order to fix the problem.

If you have any further questions please let me know

Hi @Jacek Szymkowiak please check the information above in this topic in order to upgrade from premium to family via Apple iTunes 

Hi @hubert please check the info above in this page to understand what happened with your upgrade and what to do.
Thanks 

@MatPs408 you will first need to wait until the current billing cycle ends and after that your account will turn into free and you’ll be able to subscribe again to Deezer Family.
Apologies for the inconvenience.
 

Hey @MatPs408 please check the info above. That will help you with your problem.