Has anybody have any ideas thanks
Best answer by Anja
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account has changed from Premium to free.
I subscribe to the premium service through my mobile provider. I have opened my app and it has changed from a premium account to a free account. I cant understand how this as happened as i am still paying my subscription to three.
Has anybody have any ideas thanks
Has anybody have any ideas thanks
This just happened to me. Been paying for Family plan but now it has changed to Free version. Resubscribed but it happened again shortly after. Seems like a common problem. Probably will just go back to Spotify or try another service. Shouldn't have to be stuffed around like this.
Hello
Have a nice day
Please can I’ve got an answer quickly please
Hi, I logged out of my account and the app to see if it was a bug, then I reconnected.
I was asked again to pay, which I did, and I still don’t have the premium!! I’m being robbed!
can I ´ve got an answer please
Hi everybody, I’ve just a little problem.
my account expired and then I repay for a month and I still can’t access deezer Premium.
What do I have to do ?
Hello
Have a nice day
Normally when there is no money in my account I am given a grace period and there is no interruption on my music, however after turning deezer on this morning and trying to play my music I noticed I have been put on free mode, I never got any warning about payment not being made or was I given any sort of grace period!
WTF is up with that?
Userlevel 7
+7
Hi there @Caleb.Viljoen
No worries. I've unlinked your Google account and sent you a password reset email. Please change your password and use email and password to login directly, not Google. Let me know if you still have any issues 👍🏼
No worries. I've unlinked your Google account and sent you a password reset email. Please change your password and use email and password to login directly, not Google. Let me know if you still have any issues 👍🏼
I paid for the premium package in January. I had to reformat my device, and can no longer access the account. Can someone help me?
Userlevel 7
+1
I paid $6.99 for the subscription through cricket wireless and also tried to use a credit card to pay the $9.99 and still having problems
I am having same problem been paying monthly for premium nearly two years now and worried when the trial runs out they will charge me again ? I am a premium member not wanting a 15 day trial ?
Has anybody have any ideas thanks
I am having the same problem, I don't understand what's wrong
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