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The song that impacted you the most -THE THREAD 🔉

2 days ago

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Replies posted by korg250

15 Replies

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jan.potockiTiny Dancer

asked in Other devices

Deezer Desktop App - does not keep me logged in and too many Captchas

Hello all, we understand your opinion and we agree as users. Our teams worked on this, we are now expecting an update from them and we will let you once we have more information. The new version should be much more user friendly in this regard. I know the waiting is very frustrating, and I’m sorry about it. Have a nice day You guys did it and lost a subscriber (me). The waiting was indeed frustrating, but I quickly fixed that by moving to another (better) service. 😁

jan.potockiTiny Dancer

asked in Other devices

Deezer Desktop App - does not keep me logged in and too many Captchas

It happened again to me! I had to click at 10 buses. Ten!

jan.potockiTiny Dancer

asked in Other devices

Deezer Desktop App - does not keep me logged in and too many Captchas

Hi all, Thank you for all the answers provided so far - very helpful! Our developers who are investigating this problem have asked for more info from you to speed up the process. Could you please tell us: Do you have to log in every time you relaunch the app or is this happening every time the app gets an update? When you get logged out, can you log back in straight away or you need to restart the app? Have you downloaded the app from the Windows Store or using a direct link for the .exe file? Let us know the most you can, it can help us fix this quicker Every time the app gets an update, apparently. Straight away, but I always need to solve a reCAPTCHA . Windows Store. Thank you.

jan.potockiTiny Dancer

asked in Other devices

Deezer Desktop App - does not keep me logged in and too many Captchas

Hi @jan.potocki @Noam Asulin @Migue @AMircea @Oguzcan Yavas @fuma @Vagn_Henning @Bert Maleszka @Cuzi @sbkeider @n1gth @Kilarie @dmac2286 @Artem Moskalchuk @teqteq @Henry Sahlgren @haneck@beachseeker @BenFr @Joao2019 Pedro @Hekofit @claw. @77cats @Telmo Menezes @Armin we are really sorry this is happening and our developers want to fix this asap. Unfortunately, they were not able to reproduce this technical issue so far. Therefore, we all need to work together to get rid of the Deezer Desktop App Logout problem. Could you please reply to all of the following questions to speed up the process: What is the brand and model of the computer or laptop you are having problems with? Which Operating System Version do you have installed? Which Deezer Desktop App version do you have installed? Were you logged out on the same day? Or a few days later? What was the time period in between? How often did you have to login again so far? Are you using your email address to login OR Google OR Facebook

jan.potockiTiny Dancer

asked in Other devices

Deezer Desktop App - does not keep me logged in and too many Captchas

Hi @Noam Asulin @Migue @AMircea @Oguzcan Yavas @fuma @Vagn_Henning @Bert Maleszka @Cuzi @sbkeider @n1gth @Kilarie @dmac2286 @Artem Moskalchuk @teqteq @Henry Sahlgren @haneck@beachseeker we are very sorry - this should not be happening. Our Deezer Desktop developers are currently looking into this to make sure you can stay logged into the Deezer Desktop App and only have to go through the annoying Captcha process one single time only. Apologies for any inconvenience caused. Please let us know if you have any further questions and thank you for your patience. Are you still looking into this, after 2 months? Because I was just logged out and asked to identify buses. 🤦‍♂️

jan.potockiTiny Dancer

asked in Other devices

Deezer Desktop App - does not keep me logged in and too many Captchas

Hi there @bluegrass Sorry you've experienced difficulties. Our captcha is in place to ensure a higher level of security which could prevent spam attacks among other threats, for example - as recently happened in our communities. But we're looking into our login and security as a whole, so thanks for your feedback. This is simply not true. reCAPTCHA on deezer is integrated WRONG and does not add any security. If security is a concern, reCAPTCHA should come before logging into account to “prevent” automated brute-force attacks. In case of Deezer reCAPTCHA comes after entering correct password, which adds nothing to security. Automated system will already detect correct password and fallback to manual mode to solve captcha (ofc, this is not even needed because bots solve captchas easily as well). But to be honest, this is unnecessary - standard brute force attack prevention techniques (max failed logins, progressive login delay, etc...) is enough. reCAPTCHA only screws paying custo

Indicator that a song is already on my playlistReplied by Deezer

We already have a little notification when a user adds a song to a playlist and the song is already in it, but we are not planning to improve this notification at the moment.Hi @Rafael. ,IMO, we don't need to improve the notification, but to add some sort of icon that a particular track is already part of a playlist. For instance, in the print screen below the track “he needs me” belongs to a playlist, but there is no indication/icon of that (in fact, the menu says “add to playlist...”): Thanks.

Flo.DeezerLucky Star

Group/sort playlists/albums/artists/genres into foldersReplied by Deezer

[quote=bluezzbastardzz] [quote=korg250]This is a great idea, and one missing from all streaming services (AFAIK).[/quote]You can create playlist folders in the desktop app of Spotify and also play them in shuffle mode, but not in their web player or mobile apps anymore.[/quote] My comment was to the idea of filtering the playlist by genre, not about the playlist folder. [user=111813]Rudi[/user] transferred my comment here, but I was talking about something else (in another thread). Anyhow, thank you for the info. I have a friend that moved to Deezer because of this removal in the mobile app.

Deezer Favourite Tracks Limit of 2000 too small - please increase it!Live

[quote=Rafael.]Hi guys, we spoke to our developers and this limit will not be increased at the moment. You can create up to 2000 playlists with 2000 songs in each of them, way more than any other streaming service. We'll keep passing this feedback on to the right team and hopefully this will be considered in the future, but to be honesty with you, this will not be considered right now - therefore this idea is now marked as Not Implemented.[/quote] Hi. I appreciate the reply and honesty. I believe the playlists need be improved to allow us some sort of automatic filtering (by genre, for instance) and to tell us which favorite track is already part of a playlist, so the favorites tracks limit is a lesser issue. Both features are nonexistent, and I have already voted the idea on another topic. Cheers.

Flo.DeezerLucky Star

Group/sort playlists/albums/artists/genres into foldersReplied by Deezer

[quote=Katatonic]Summary:[list] [*]My favourites have become a huge mix of different music genres. I'd like to be able to tell Deezer to create playlists made from all tracks that are in my favourites, based on a theme or genre that I select. [*]I'd love this on my mobile devices more than anything, but I use the web player as well, could be useful there. [/list] When I'm out and listening to Flow or a mix via my mobile phone, to save myself time, I commonly add a new track to my favourites (by tapping the heart icon), instead of adding it to a specific playlist. I always promise myself that I'll go through my Favourites and break them down into playlists based on genre, but have I done? No. My favourite has now grown to 350+ tracks (and it show no signs of stopping!) that are a huge mix up of different genres and they're all added in no particular order. The problem with this, is when I playback my favourite tracks I'll often get a surprise when I'm listening to a chilled out track

Deezer Favourite Tracks Limit of 2000 too small - please increase it!Live

[quote=DenalB]Hi [user=157909]korg250[/user] , Deezer already doubled the amount from 1.000 to 2.000 on all devices. Now it takes some time to double (or more) again. 👍[/quote] Hi. I was not aware it was 1k before; I though the complaining was to the 2k limit. Thank you for the info. Nevertheless, I am in favor of increasing the limit to, at least, match Spotify's 10k. Cheers.

Indicator that a song is already on my playlistReplied by Deezer

This would also be useful to me. I live to create playlist for each genre with my favorite tracks, and knowing which track is already on a playlist helps A LOT. You could also allow us to filter favorite tracks by genre, but that's another idead topic. Thank you.

Deezer Favourite Tracks Limit of 2000 too small - please increase it!Live

[quote=Rob Igo]Hi [user=195]Anja[/user] just noticing this is slowly going up (and 2nd highest on the ideas so far) - I'm hoping your technical team make this a priority as it already is showing itself as a bug bear for users (and as I said the longer a user is with you the bigger their collection gets!).[/quote] Looks like the team did not take this idea as a priority, since we are about to reach 2 years since the first post/suggestion. And Spotify already allows 10k, so... :rolling_eyes:

strokeRunaway Baby

Mixes made for you sorted by favourite genreNot for now

Hi [user=141484]stroke[/user]. You can add to your music a particular mix. I wish, though, I could access my mixes via menu on the left (currently I have to click my music > more > mixes). I also wish I could mix my favorite tracks at a certain genre, but there's an idea for that already, with no ETA. :slight_frown:

Flo.DeezerLucky Star

Group/sort playlists/albums/artists/genres into foldersReplied by Deezer

This is a great idea, and one missing from all streaming services (AFAIK).

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