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Is anyone getting "An error occured" on desktop?

  • 3 April 2023
  • 9 replies
  • 664 views

  • Runaway Baby
  • 0 replies

I try to view an artists’ page but I get the error every time, both on desktop and webviewer.

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Best answer by aiydan blue 7 April 2023, 00:08

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Hey @Carnivorous Rhubarb yes unfortunately this can happen, if you have checked everything else I would suggest reinstalling the app, even a couple of times until the error message stop appearing! 😣

Hi Yula, Thank you for the response, I will try doing all of that and see what happens 😊

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Hey @Carnivorous Rhubarb yes unfortunately this can happen, if you have checked everything else I would suggest reinstalling the app, even a couple of times until the error message stop appearing! 😣

I am getting this:

I have the correct date, time etc on my desktop, I have cleared the cache, I don’t have Chrome on my desktop, I have gone through the whole rigmarole of shutting down, rebooting etc and frankly this is starting to annoy me now.  I ‘ve had Deezer for years and this is the first time something like this has happened.  Anyone got any ideas please?

ok..figured out why. my system time had been changed an hour back..corrected that and deezer web and application players worked normally..thank you for a quick response and have an awesome day... aiydan

This worked. I just set the vpn to my time zone and it worked. Thanks for the update!

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ok..figured out why. my system time had been changed an hour back..corrected that and deezer web and application players worked normally..thank you for a quick response and have an awesome day... aiydan

This 100%. I can view the artist page at all. It’s been like this for about a week now. Android version works fine, but not PC.  I’ve tried Firefox, chrome, even the Deezer app doesn’t work. It just shows this: Error An error occurred, please try again later.

I’ve tried clearing cache, all those browsers, restarting computer, PC deezer app. Restarting my modem. Used a vpn, turned off the vpn and it still happens.  It’s just my windows 11 maybe? Damn its so annoying. Im going to have to cancel if it doesn't work :(… and I love deezer

i have this problem too...all artist ave the same error

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Can you send me the link of this artist page, please, @Nvz