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Gapless Playback Desktop App

  • 21 January 2019
  • 45 replies
  • 3197 views
M
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Quite simply I dont get gapless playback using the desktop app.

I do get gapless audio on sonos and on my phone app too but not when using the desktop app. I am using a USB dac and was hoping to enjoy FLAC via the DAC. I have tried headphones plugged directly into my laptop eliminating the DAC. I get the same result when using the desktop built in speakers.

What am I doing wrong?

I have checked the settings but cant find anywhere that mentions gapless. "Listening to Dark Side Of The Moon" there is a big pause between tracks 1 and 2.

Am I the only one?
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Best answer by bluezzbastardzz 21 January 2019, 15:14

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I just decided to try Deezer for possibly better sound quality, but am very disappointed to discover that the desktop app doesn’t do gapless playback. For music that continues seamlessly from track to track this flaw far outpaces any advantages that HiFi sound might have. I’d rather listen to Wagner operas at 64kbps than endure these continual interruptions in the music! What are your plans for fixing this? Will it happen soon? I’m getting the sense that this has been going on for quite some time. Thanks!

 

S
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Still no gapless after 2 years? Unbelievable. Every other streaming service supports it.

Rudi
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It is taking a while indeed @Yossi Kozay 

Good news is that we've had a recent update from the teams and work is progressing as expected. Hopefully, we should have this feature at some point before the end of the year. Thanks for the feedback and patience!

Rudi
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We've got gapless on our mobile platforms @snaut but we've got to prepare our desktop app for it first. Rest assured, development is underway :thumbsup_tone2:

Yossi Kozay
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It is taking a while indeed @Yossi Kozay 

Good news is that we've had a recent update from the teams and work is progressing as expected. Hopefully, we should have this feature at some point before the end of the year. Thanks for the feedback and patience!

Wow!! Those are great news!! So happy to hear that :) Thank you Rudi

Gloria in excelsis deo❤
Yossi Kozay
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What's going on with gapless music on the desktop app?! C'mon guys!! It takes too long!!!

Gloria in excelsis deo❤
C
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Quite simply I dont get gapless playback using the desktop app.

I do get gapless audio on sonos and on my phone app too but not when using the desktop app. I am using a USB dac and was hoping to enjoy FLAC via the DAC. I have tried headphones plugged directly into my laptop eliminating the DAC. I get the same result when using the desktop built in speakers.

What am I doing wrong?

I have checked the settings but cant find anywhere that mentions gapless. "Listening to Dark Side Of The Moon" there is a big pause between tracks 1 and 2.

Am I the only one?

Hi mrhighdefjeff,

I see that you are a new member on the community…..Welcome!

You will probably see by trolling through the posts that this has been a serious issue for over 2 years.

Unfortunately Deezer have never seemed to have addressed this issue for the Web Player. This is such a basic facility, if you boast to your punters that you stream music in HIFI.

For some reason unknown to mankind Deezer have FAILED miserably to implement this to the desktop webplayer. I predominantly use the web interface through my DAC/hifi, the actual sound is great but it is marred by the fact that if you can not listen to a piece of music that has been composed to be heard GAPLESS….’Dark Side Of The Moon’ being a great example of the way the musicians would want you to hear the music they have written...it just spoils the listening experience.

All you can do my friend is to keep pestering Deezer to get their act together…...I have done this on several occasions…..but to no avail.

All the best

coypu 

bluezzbastardzz
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Known issue, check the Ideas section for a related suggestion where you can vote for it.
ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
Rudi
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It has been delayed, unfortunately @David Sumrell but yes, it's heavily on our plans. We were planning to launch a bit after the mobile launch. But we've had to tackle other priorities in the desktop app in order to pave the way for this feature. I'll forward your feedback on and I hope to have good news in the near future!

Yossi Kozay
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And another 3 month have passed. No Crossfade, no EQ, no Gapless, no Roon. What do you actually do for a living?…. :(

 

@Yossi Kozay

There are already some HIFI alternatives. What is Your region?

I'm not waiting for Deezer to wake up anymore... moved to Tidal and enjoying HIFI and gapless and non stop music without crashes and bugs and for much less money!! Much less!!!

Gloria in excelsis deo❤
P
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Deezer Developers - PLEASE provide gapless for desktop app! This is unbelievable that it is still not present!

This is extremely basic functionality, not a rocket science feature!

Cheers,
Przemek

bluezzbastardzz
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By the way, I just learned from this Reddit thread about necessary Tidal improvements that they neither offer gapless playback.
ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
8
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Hello @matt0509 @Yossi Kozay 

Thank you for your patience. It’s taking a while but it is still on our radar so we hope that the feature will be ready very soon,

Thanks! 

Could you define “really soon” for us please? It’s 11 months later and there’s still no gapless play on the desktop app. I’m advocating to drop Spotify in favor of Deezer among my friends, even allowing them on my family account, but lack of gapless play is in the top 3 of “reasons not to jump”, next to “I am too lazy” and “but what about my playlists?”.

 

You’re losing out on customers, and they all remember “Deezer is subpar to its competitors” because of that. I know it’s superior, but come ON. 4 years should be enough, no?

S
Rank

And another 3 month have passed. No Crossfade, no EQ, no Gapless, no Roon. What do you actually do for a living?…. :(

 

@Yossi Kozay 

There are already some HIFI alternatives. What is Your region?

K
Rank

Hello @matt0509 @Yossi Kozay 

Thank you for your patience. It’s taking a while but it is still on our radar so we hope that the feature will be ready very soon,

Thanks! 

Could you define “really soon” for us please? It’s 11 months later and there’s still no gapless play on the desktop app. I’m advocating to drop Spotify in favor of Deezer among my friends, even allowing them on my family account, but lack of gapless play is in the top 3 of “reasons not to jump”, next to “I am too lazy” and “but what about my playlists?”.

 

You’re losing out on customers, and they all remember “Deezer is subpar to its competitors” because of that. I know it’s superior, but come ON. 4 years should be enough, no?

I’m a bit disappointed that they’ve promised this for a while, and then they just go radio silent until they come back and promise it again. I’m tempted to go with another service where customer service gives what they promise. Not sure if that exists but I’m going to go look.

M
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Userlevel 1
OK thankyou. I wont lol. I cant believe that it could be considered a feature, its essential. Off to Tidal. Thanks for reply though.
Yossi Kozay
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Will Deezer give us all a great present for the new year to come? (Gapless music)

Gloria in excelsis deo❤
Yossi Kozay
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indeed @Yossi Kozay I have asked our devs and gapless playback in desktop app it is not planned for now.
I hope we can have you back at some point in the future once it is implemented.
Thanks :) 

Is really ridiculous! I am a user who pays for a regular subscription and I listen to music very often while working on the computer. Despite so many requests, this option, which should be BASIC for any music streaming service, now you also come and say that it is not even planned?
Today I downloaded the new version of the desktop app from the Microsoft store: I was hoping that the update to version 6 (a major update!) would bring the much desired gapless playback, but instead it is just a cosmetic tweak.
YOU GUYS ARE REALLY RIDICULOUS!
You really have to make like @Yossi Kozay and abandon Deezer: I hope they realise that by treating their users this way they are only losing them!
For my part, I can only give them bad publicity: if one really wants a 'normal' music experience (what is Hi-Fi?) better to go elsewhere.

 
 

 

Sorry to tell you but that's a lost battle they don't care. I moved to Tidal a year ago and I'm very satisfied and it's much cheaper than Deezer. 

 

Gloria in excelsis deo❤
Yossi Kozay
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This company is really something... 2 years later and still no gapless and trust me Rudy it's not gonna happen soon. 

And if it will I'd love an update here since I moved to Tidal 2 years ago. 

Gloria in excelsis deo❤
L
Rank

Still waiting...

A

@lunaud 

This is about the desktop app and not the web version. Gapless for the web has been around for a while. Desktop app has not received gapless so far.

Leonídia.Deezer
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Hi @Yossi Kozay, thanks for your message. 😀💜

Gapless playback has been available on the web for some time.

However, the desktop app has yet to receive this feature.

Please let me know if you need more information about this topic

G
Rank

Guys, Gapless playback is available on web app, prooved with Hi-Fi & HQ modes, I know this thread is about desktop app but it is better that bluestacks workaround!!!! 

Yossi Kozay
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Userlevel 4
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And another month have passed... :(

Gloria in excelsis deo❤
Yossi Kozay
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Userlevel 4
Badge +2

Deezer Developers - PLEASE provide gapless for desktop app! This is unbelievable that it is still not present!

This is extremely basic functionality, not a rocket science feature!

Cheers,
Przemek

Rudi promised before the end of the year.... 

For now we wait...

Gloria in excelsis deo❤

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