When I try to login in Deezer app for Wear Os always return to me to retry and hold my watch near my phone, but my watch is next do my phone.
There’s another way to connect my account?
Best answer by Zayn-T
View original
Can't connect Deezer Wear OS (Galaxy Watch 4) with my account
Userlevel 1
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Userlevel 1
If the problem continues, could you please send me screenshots so we can investigate further?
The "log in with a code" option does not appear, only "log in with phone".
Even with the watch connected to Wi-Fi or Bluetooth the problem is always the same.
Userlevel 7
+10
If the problem continues, could you please send me screenshots so we can investigate further?
Userlevel 7
+10
Hello all, please try again and be mindful of these points:
Note: Your watch must be connected to a cellular network or WiFi. Your Android phone must be nearby and you must be logged in on the Android Deezer app
Tip: We recommend turning the Bluetooth on your phone off when downloading or playing content to improve the performance of your watch
- Launch Deezer from your watch
- Select Log in with phone
You can now control music from your watch. You are able to access your Flow, Favorites, Recently Played, and all the music you have liked!
Alternatively:
- Launch Deezer from your watch
- Select Log in with a code. A code will be displayed on your watch
- On the Deezer app on your phone, enter the code that is displayed on your watch
Userlevel 6
- Deezer Legend
- 152 replies
-
20 November 2022
Hi folks, I’m sorry you’re still having issues, even after reinstalling. All I can suggest is to contact Deezer support and see how they can assist you.
Please let us know here if you find a solution so it can help others as well.
Userlevel 1
Sorry to hear that guys. 😑
Can you please try to do what
Delete the app, reset the devices and try to reinstall the app again, please?
Please let me know any updates.
I tried it several time but didn't work
Yeah I have tried that solution without any success still getting the same issue.
Userlevel 5
+6
Sorry to hear that guys. 😑
Can you please try to do what
Delete the app, reset the devices and try to reinstall the app again, please?
Please let me know any updates.
Userlevel 7
+14
- Bezi since 2017
- 2349 replies
-
19 November 2022
Some users I know are complaining on the same issue
Yep exact same issue here as well on my Pixel Watch and Pixel 6 Pro.
Reinstalling and rebooting did not solve the issue on my side :( (I'm using Deezer Beta)
Userlevel 6
- Deezer Legend
- 152 replies
-
17 November 2022
- Answer
I had exactly the same issue with the pixel Watch. I uninstalled it several times and it did connect in the end (with a pixel 7 pro). I also restarted the phone and watch which did seem to help.
Same here with Google Pixel Watch + Pixel Pro 7.
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