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Answered

[BUG] Android split screen, cant scroll down to song list

  • 31 December 2023
  • 8 replies
  • 122 views
K
Rank

Hello!

With the newer version of your app, I can´t always scroll down to the songs when splitscreen is active. If I open a playlist, I can see the big image on top of the playlist, but can´t scroll past the image. So split screen is basically useless at the moment. No matter if tablet (e.g. Lenovo P11 on Android 13) or phone (e.g. Sony Xperia 5 III on Android 13).

I made a short screen record to show the issue:

Video of Issue

Could you please fix this, so one can scroll down to the list of songs and start playback, without having to end the split-screen all the time?

Thank you very much!

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Best answer by Leonídia.Deezer 3 January 2024, 16:56

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8 replies

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @klappspaten, thanks for providing your feedback.

I've already shared your information with our developers.

Your input is highly valued.

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @klappspaten, our developers informed me that the issue you described has already been fixed.

To confirm, could you please provide the current version of the app you are using?

K
Rank

Hello,

my version is the freshly installed 8.0.2.89. And it is not really fixed yet, for example any list in “Explore” or most Deezer-prepared lists in “Home” still having the same issue. Same with my own Playlists, they are still not working either, unfortunately. 😐

 

K
Rank

Hello,

Just updated to Version 8.0.3.151 - still not fixed. :-( Do you have any news from the developers?

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @klappspaten, sorry for the delay, but I'm still awaiting feedback from our developers.

I assure you that as soon as I receive any updates, I will promptly reach out to you.

Thank you for your understanding and patience.

K
Rank

Hello!

3 Months have passed since the last message, many updates installed, but the Bug is still there - any news when this issue will finally be fixed?

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @klappspaten, apologies for the delay in response.

Our developers have informed us that they are aware of the issue.

It occurs when the window is too small, such as when using a very small device or split-screen mode, causing the track list to be completely invisible in the initial state.

They are actively working on a solution, but unfortunately, we do not have an estimated date for when the issue will be resolved.

M
Rank

It happens on my phone too (no split screen). So it is a known issue with the Android app, isn't it?
Just to let you know, smart playlists work fine, including Daily, Discovery, New releases, and Your month in music. This bug badly affects my personal playlists only.

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