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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
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1614 replies

T
Rank
Userlevel 1

I’m afraid there is a big mess on Varsity page… there are several albums not belonging to the group. Please try to have a complete review, thanks

https://deezer.page.link/iQzvfEyYkupziDnW6

 

 

N
Rank

Hi, I'm Napz I released my song la kiffance on deezer and it appeared on another artist profile. I can't also claim my Deezer artist profile because I don't have one. My song is on another artist profile. Please help me out.

My song title: la kiffance

UPC: 7316470206228

Song link: https://deezer.page.link/AP9MDQgkakzNFWkBA

This is the link to the wrong artist page:

https://deezer.page.link/WkQfrMkWNPT61p4B7

N
Rank

Hi, I'm Napz I released my song la kiffance on deezer and it appeared on another artist profile. I can't also claim my Deezer artist profile because I don't have one. My song is on another artist profile. Please help me out.

My song title: la kiffance

UPC: 7316470206228

Song link: https://deezer.page.link/AP9MDQgkakzNFWkBA

 

V
Rank
Userlevel 2
Badge +1

Hi there!

There are like 3 or 4 different artists on this page

link

One is french Indie band, the other one is maybe polish (idk looks like single name is polish), also russian one, and the other one is hip-hop. Maybe even more I don't know. Can you please fix it. 

Also because there's one russian artist on that page, the whole artist's name changes to russian translation "Звёзды" for me, because I live in Russia and my default system language is russian. And because of that when I listen to french indie band Stars it doesn't scrobble correctly. 

Thanks

Any updates on this one?

DJR
Rank

Hi,

this is the first time I ever release a song on Deezer, so I don't have an artist page yet.

Currently, my release 'Born' is under the wrong artist, could you please move it over to a new page called 'DJR'?

 

Here's the link of my track: https://deezer.page.link/wjrjxTbfDEnNWT1i7

Here's the link of the wrong artist page: https://deezer.page.link/J88umQJtJMwQcTEWA

 

Thank you very much.

A
Rank
Userlevel 1
Badge

Hello there, a lot of album has been mixed in this artist “solfa” :
https://www.deezer.com/en/artist/14189325

Can these albums to be removed from this artist as these album are not belong to them :


And also remove these from their “Featured In” :
 

 

J
Rank

Hey @Jæ Fàm can you please provide the link to your artist page in order to fix it?
If you don’t have an artist page we can create one for you and move your discography there.
Thanks and apologies for the inconvenience :)

I don’t have an artist page, please create one for me

 

Jaime.
Rank
Userlevel 7
Badge +7

Thanks @Qody all sorted now. 
Here is your new artist page: https://www.deezer.com/en/artist/147842882
You can claim your artist page on https://creators.deezer.com/user/login
Thanks :)

Q
Rank

Hi @Qody thanks for letting us know.
Can you please confirm if you already have an artist page or if you need us to create one for you?
After that we can move your music there and fix the problem.
Thanks :)

Hi! I dont have an artist page yet and would like to have one. Thankyou in advance!! 

Jaime.
Rank
Userlevel 7
Badge +7

Hi @Venom The Hacker have you contacted our Deezer Support Team already?
Thanks

Jaime.
Rank
Userlevel 7
Badge +7

Hey @Jæ Fàm can you please provide the link to your artist page in order to fix it?
If you don’t have an artist page we can create one for you and move your discography there.
Thanks and apologies for the inconvenience :)

Jaime.
Rank
Userlevel 7
Badge +7

Hi @Qody thanks for letting us know.
Can you please confirm if you already have an artist page or if you need us to create one for you?
After that we can move your music there and fix the problem.
Thanks :)

Venom The Hacker
Rank

Hi I am a creator I can't have access to my artist page on Deezer

https://deezer.page.link/qQmcnhKRHCzFgw2q8

 

Tried claiming it and have been trying waiting for months, but still no feed back after claiming the profile and no emails sent, today tried again and an error message showed up saying I must contact support. Please help 

 

Lordwyck_sa
J
Rank

Hello my artist profile is merged with a different artist with similar name and all my songs are added to their profile. Please help me separate  our accounts as soon as possible, I just released my second single and this is affecting my streams.

Artist Name is  RULLER

These are the links to my songs :

https://deezer.page.link/ideFPfniW223vvYH9

https://deezer.page.link/UFWHVGrMHoh2fgnN8

Q
Rank

Hi, my name is Qody and I’ve recently released my first 2 singles. However on Deezer they are mixed up with another artist under the same name and I dont want my songs to be on his page anymore. Can I please get my songs on my own page and not have my songs released on the other artists page anymore? I even tried claiming my deezer artist account and it told me the songs do not belong to me..Please fix this as soon as possible… The links to my songs are below. Thankyou in advance

 

 

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @callmehaydn 

We apologise for the misunderstanding.

This is your new artist profile on Deezer

https://www.deezer.com/en/artist/147704792

Enjoy!!

Jaime.
Rank
Userlevel 7
Badge +7

Hey @WOOZEE the requested change has been done now :)

C
Rank

Hello @callmehaydn 

Unfortunately you would need to ask your distributor to have the two albums redelivered under the correct name: Haydn, as the name on the other artist profile is Joseph Haydn and not just Haydn.

Sorry for the inconvenience caused,

Thank you

Hi @Alfredo. 

The album's were delivered under the correct name: Haydn. They have been listed correctly on other platforms.

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @callmehaydn 

Unfortunately you would need to ask your distributor to have the two albums redelivered under the correct name: Haydn, as the name on the other artist profile is Joseph Haydn and not just Haydn.

Sorry for the inconvenience caused,

Thank you

C
Rank

Hi

 

I released a couple of songs earlier this year under ‘Haydn’ however they have been listed under ‘Joseph Haydn’.

 

Just Fine: https://deezer.page.link/VQZ25HuZXRUHPecT8

 

Colder Than Ever: https://deezer.page.link/yYj8tVjNQXjtDCC97

 

I do not have an artist page for ‘Haydn’ so I cannot request access to manage my music on Deezer. Can you please create me one?

 

Thanks

WOOZEE
Rank

Добрый вечер. Спасибо большое. Сделайте ещё, пожалуйста, мой псевдоним большими буквами - WOOZEE

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @deepskyobject 

Thank you for reporting this.

We have already dived the bands. This is the Russian Salad Deezer profile now.

https://www.deezer.com/en/artist/110690

Thanks! <img class=" src="https://d3odp2r1osuwn0.cloudfront.net/2021-10-07-08-15-44-0ad4c37a/dist/emojione/1f4a1.png" width="18" />

 

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @WOOZEE 

Thank you for the information provided.

This is your new artist profile on Deezer

https://www.deezer.com/en/artist/147555652

Enjoy! <img class=" src="https://d3odp2r1osuwn0.cloudfront.net/2021-10-06-08-03-52-9d02807e/dist/emojione/1f3b6.png" width="18" />

D
Rank

Salad, UK band from 1990s
https://www.discogs.com/artist/164011-Salad

I didn't find their main albums

Salad - Drink Me, 1995 (Island Records)
Salad - Ice Cream, 1997 (Island Records)

but on the group page
https://www.deezer.com/artist/110690

you have:

Salad - Семь жизней (2021)
https://www.deezer.com/album/155977862

this is Russian rap, not UK band!

divide these pages please.

thanks!

 

 

WOOZEE
Rank

Здравствуйте, мой первый релиз попал в чужую карточку музыканта. Создайте, пожалуйста, мне новую карточку и переместите релиз туда.
Релиз: https://deezer.page.link/2uvmQLw6y5PRKjdv9
 

 

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