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How to stop auto play on Deezer - when last track ends

  • 9 January 2021
  • 78 replies
  • 5665 views


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78 replies

Userlevel 7
Badge +6

Doesn’t appear to be a solution for not hearing unrelated music after I play a song I searched for on desktop. This is the final time I hear some random song play that I didn’t want to hear. Subscription cancelled. 

Sorry to see you go.

I will keep telling them about this issue as legends, but power is on devs and managers to do.

Userlevel 3

Doesn’t appear to be a solution for not hearing unrelated music after I play a song I searched for on desktop. This is the final time I hear some random song play that I didn’t want to hear. Subscription cancelled. 

Userlevel 3

There are actually a lot of reasons I enjoy Deezer, and if I can sort this out it would be very nice to continue using it. I do sometimes enjoy auto-play, but only when I intend it to start, and I would expect it to be music in that style that I have already added or liked. Surely not top radio hits, and especially not explicit ones at that. Easy to see the potential for embarrassment in many social situations. 

Userlevel 3

How is it that sometimes there is not a simple “play this song next” queue? Why am I sometimes not presented with an option to place the new track at the front or end of the existing queue?

 

Also, a very minor thing I noticed on the MacOS desktop app is that there is no (command + , ) shortcut to get to settings like most other apps generally have. That would be a nice easy addition.

Userlevel 3

Very simple request. I never, ever, want to hear anything that I haven’t hit play on or added to the play queue. No matter where I start playback from. I use desktop and mobile. How do I configure settings to achieve this?

Thank you for looking into this, I’d like to make Deezer my primary lossless steaming platform (I’ve used them all, and will be a lifetime subscriber of the ideal service), but I’ll have to look elsewhere if this is not an option in the interface. 

 

Userlevel 7
Badge +7

Sorry about that @Riverglass 

Where is that happening? When you play a song from Search results? Is this on the desktop app?

Please give us a bit more info, we should be able to help.

Userlevel 3

Nothing ruins the vibe like some commercial garbage playing out of nowhere.

Userlevel 3

I turned this automated suggestions feature off and somehow it’s back on. 100% dealbreaker. 

Userlevel 7
Badge +7

Please vote for the idea, everyone!

Thanks a lot for being detailed with your suggestion @TurtlePurple this is super important for our devs to understand how to improve these features in the near future :relaxed:

Userlevel 1
Badge

 

I'm not sure what 'casting is. For me it is happening when I get to the end of the track or album I have been listening to. This is streaming onto my my Android phone (Samsung S9).

Thank you for paying close attention to feedback, this is very highly appreciated.

 

Hey @Francesco77 

Thanks for reaching out. In the Desktop app, it's easier.

Open your queue-list and scroll all the way to the bottom. Once there, toggle off the automated recommendations. Let us know how it goes!


 I just opened a Thread with pretty detailed Idea, how I think this would be more Intuitive. As I understand it people run into “Casting” without knowing they do. And it seems like the “Auto-Play” is already optional in Desktop, then I’m basically asking to integrate that Switch for Mobile-Apps too :)

 

https://en.deezercommunity.com/ideas/auto-play-as-option-more-control-and-more-intuitive-handling-of-the-queue-70266

Userlevel 7
Badge +7

We didn't break it @KWH :sweat_smile: but yes, it reoccured. Apologies for that.

We're preparing major updates to the desktop app so this issue doesn't happen again. I just need to ask you for your patience, we'll get there soon!

Well, I was responding to the post that said it was fixed in 4.32.1, and my version is 4.33.1. So if they fixed in one, they broke it in the next.

Userlevel 7
Badge +6

RE the navigation button -- the back button does not work in the Mac app.

Have you updated the app to the version where it is fixed?

RE the navigation button -- the back button does not work in the Mac app.

Userlevel 7
Badge +7

Hey @Francesco77 

Amazing feedback, this is what we need!

Yes, I'll pass on your suggestion to move the button elsewhere. Since you're using Deezer on a desktop, the queue is essential, don't forget that!

About the navigation buttons, please update the app to 4.32.1 where we fixed this :relaxed:

Keep me posted!

Userlevel 1

Hi Rudi and thanks for your reply.

I found the toggle switch at the end oft the queue-list. Thanks for that :-)

Maybe it’s a good idea to put this switch somewhere else (maybe in “setting” or “prereferences” or so).

Since I never used the queue-list-view before it was impossible to find it without your help.

 

BTW: The little “back” button (<) does not always work as excpected in the desktop app. I did not find out yet in which way exactly but sometimes it has not function at all or it is stuck in a kind of loop.

It would be nice if this button would bring the user back exactly to the previous visited pages.

Userlevel 7
Badge +7

Hey @Francesco77 

Thanks for reaching out. In the Desktop app, it's easier.

Open your queue-list and scroll all the way to the bottom. Once there, toggle off the automated recommendations. Let us know how it goes!

Userlevel 1

The same issue here on Win10 desktop.

Please make it possible to play one album only when the user chooses to play one album.

It’s quite annoying that Deezer decides on its own to play more songs that I actually don’t want to listen to.

Thanks in advance for fixing this :-)

 

Userlevel 7
Badge +7

I agree it should be optional too @Placido09 but certain devices that option hasn't been developed yet.

@maczac @teregosa your feedback is equally precious, I've been discussing this with our devs.

@teregosa when it comes to Alexa, it's part of the skill, so neither casting nor Android. I personally like this option on my Echo, but I totally get it when you want to set the music to sleep.

In the meantime, this is my workaround, you pair your phone with the Echo. Then, you cast the music you want via the Deezer app (Bluetooth casting) and then you use our brand new sleep timer to switch that off automatically. That could be useful to you too @maczac :relaxed:

Userlevel 7
Badge +3

Yes, this bothers me a lot.  Deezer should work like a classic player.  I choose what I want to play.  Then I don't want something else that I don't want to start playing automatically.  This feature should be optional as Autoplay on Spotify but not by default.

Userlevel 1

My kids use deezer to get to sleep and I would really appreciate to somehow stop the device playing sound all night.

Hi @Rudi ,

I get the same issue when I use Deezer on Sonos with Alexa. Specifically, when I request Alexa to play an Album (Deezer is set as my default music streamer), a Deezer playlist starts playing when the album concludes.

Would this fall under ‘casting’ or ‘android track mix’ or is it another issue altogether?

Userlevel 7
Badge +7

Thanks for coming back @Fahnjim @Placido09 

For casting, it's been looked into but it might take some time before development. Just because the teams are working on different things at the same time - we're a small company.

For the Android track mix, the teams got the feedback and will discuss this in the meantime, to figure out how to move forward with a better feature :relaxed:

Userlevel 3

This feature as the title of the thread suggests is called Autoplay in Spotify. It is accessed in the mobile app under home/settings/autoplay

Userlevel 3

I'm not sure what 'casting is. For me it is happening when I get to the end of the track or album I have been listening to. This is streaming onto my my Android phone (Samsung S9).

Thank you for paying close attention to feedback, this is very highly appreciated.

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