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Can't login - offers only signup (android)


The interface in my Realme 7 pro asks if I want to login or signup but the word login isn't hyperlinked so when i enter the username - Deezer thinks I'm signing up. Updated the app and phone


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5 replies

Android 11 - realme UI 2.0. 

Userlevel 7
Badge +10

Hey @Nikkoollaa

What version of Android do you have on your mobile? 

 

reinstalling again didn’t help. The login UI is the same

I’ve tried deleting but will do again. See how in the screenshot you can’t toggle between “signup” or “login”, the words aren hyperlinked. If I enter a username, it prompts me to set a password, not enter an existing one. 

 

thanks

Userlevel 6
Badge +3

Hello @Nikkoollaa 

Have you tried to delete the app app and download it again?

If so, can you send us a screenshot of the Deezer app when you try to login to check it out, please?

Thanks :)