include

WHAT TH IS GOING ON!!

  • 1 April 2024
  • 2 replies
  • 49 views
R
Rank
Badge +1

I AM YELLING! AT THE TOP OF MY LUNGS! I AM SO ANGRY 😡! I STARTED LISTENING TO ONE OF MY PLAYLISTS TONIGHT AND ALL OF THE SONGS HAVE BEEN RE-ARRANGED!!

AND! NOT! BY! ME!

I CHECKED THE REST OF THEM AND ALL OF MY PLAYLISTS HAVE BEEN RE-ARRANGED! WHAT HAVE YOU DONE AND WHY?

I UPDATED THE APP YESTERDAY. I'M ASSUMING IT'S A GLITCH.

WHY WOULD YOU MAKE THIS CHANGE TO MY PLAYLISTS?? 😡

I'M REALLY UPSET AND FRUSTRATED HERE. WHEN A PERSON SETS UP A PLAYLIST AND HAS LISTENED TO THAT PLAYLIST, IN THAT ORDER, A FEW DOZEN TIMES, YOU GET USED TO THE SONGS PLAYING IN! THAT! ORDER! ALMOST LIKE BACKGROUND MUSIC. NOW? I HAVE TO EITHER RE-ARRANGE ALL 273 PLAYLISTS OR RE-LEARN THE ORDER! WHAT'S WRONG WITH YOUR DEVELOPERS? THEY NEED TO FIX THIS. 

2 replies

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @rhijulbec, I completely understand your frustration, and I apologize for any inconvenience this has caused you.

I see that you've also reached out to our support team, and they have responded to your inquiry.

Can you confirm if your situation has been resolved? If not, please let me know, and I'll do my best to help you further.

Once again, I apologize for the inconvenience, and thank you for your patience.

R
Rank
Badge +1

No. This has not been resolved. How could it? Do you know how I had my music arranged in the 170+ playlists? With well over 1,000 songs? 

No idea why deezer does this stuff! I update to keep the app running smoothly and this happens! If you can't put my playlists back to the original layout, what exactly can you do?? 😡😤

I can't begin to imagine how long I'd have to work to put them back in the order I chose. Even if I could. I hate this! 

Reply


TERMS OF USE DEEZER COMMUNITY SITE