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Answer

lose akk

  • October 7, 2022
  • 3 replies
  • 12 views
G
One Hit Wonder

I had an account with the nickname “no.name” as a result, after authorization, I do not have my account

Best answer by Jaime.Deezer

Hello @GOsb I have checked in our system and your subscription is active.
Please log out and Login again with the email and corresponding password inked to the account and let me know if that works for you.
Thanks 

    3 replies

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • Answer
    • October 9, 2022

    Hello @GOsb I have checked in our system and your subscription is active.
    Please log out and Login again with the email and corresponding password inked to the account and let me know if that works for you.
    Thanks 

    Freezer
    G
    One Hit Wonder
    • GOsb
    • Author
    • One Hit Wonder
    • October 9, 2022

    most likely my account was deleted, I looked at my friend’s subscriptions there 0, but it was 1, but why was it deleted, and I don’t have a password because I always logged in through authorization

    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • October 11, 2022

    Hey @GOsb please get in touch with our Deezer Support Team and provide all the account information and one of our agents will be able to help as I can only see a Family account created on the 7th October.
    Thanks and let us know how it goes.

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