Guide

Deezer Student

Deezer Student
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Enjoy all the advantages of Deezer Premium for half the price with Deezer Student!

 

Am I eligible for Deezer Student?

You must be a student between 18 and 25 years old enrolled at a college or university, based in Brazil, Colombia, France, Germany, Netherlands, Russia, the United Kingdom or the United States (more countries to come).

 

How long can I enjoy this offer?

The discount period lasts for a full year and can be renewed up to 3 times as long as you are qualified for this offer, which means it is possible to enjoy it during up to 4 years in a row.

During the last 6 weeks of the discount period, several emails are sent to remind you to re-verify your student status, don’t forget to check your spam folder!

 

How do I subscribe to this offer?

Go to the Deezer Student page and follow the steps! You may be asked to provide one of the following documents: a school certificate, a student ID card scan, a transcript or a registration/tuition receipt.

 

I’ve already got a Deezer subscription, can I switch to Deezer Student?

Sure thing, cancel your current subscription, and subscribe to Deezer Student once your account is back to the Free offer.

 

My Deezer subscription was cancelled! Why?

  • There might have been a payment issue, make sure your payment card doesn’t expire in the next 3 months
  • You forgot to renew the offer at the end of the discount period. As a reminder, several emails are sent to remind you to re-verify your student status, don’t forget to check your spam folder!

 

More information about this offer on this article and the terms of use.


38 replies

I went through the SheerID process and got an Email, that Im eligible for Deezer Student. But when I click on the link in the E-Mail, there is no option for the Deezer Student offer. How can I get it?

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Hi @Stefano Giannini I am sorry to hear that. As you already read, this is a one time only offer and you won’t be able to resubscribe.
I’ll pass the feedback to our Payment team.
Apologies for the inconvenience

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Hello @Mandu , sorry about that, please get in touch with our customer support team.

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Hi @Nompumelelo04 I can see that you were able to subscribe to Student now.
Enjoy Deezer :)

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First I would check the following : 

 

  1. Ask your institution if they know something about it . 
  2. If you are above the age of 25 you won’t be eligible for the offer . See below : 

To qualify for Deezer Student, you must be:

  • Enrolled at a college or university in an eligible country (this also applies to study abroad students).
  • Aged between 18 and 25 years old.
  • Based in: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Denmark, France, Germany, Hungary, Indonesia, Israel, Italy, Malaysia, Mexico, Netherlands, Philippines, Poland, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, the United Kingdom or the United States

Hi @reyhalcyon1976 please contact our Deezer Support Team and one of our agents will help with your request.
Thanks :)

This is done already.  Thanks….

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Hi there @Janco 

Deezer Student is now available in South Africa, but you might have to create another account to subscribe for it. The same could apply to you as well @Diána Mikoly. Please check our updated article here and speak to our customer support team if necessary :v_tone2:

 

Why is the student limit 25 years old? I’m a PhD student and 27 and can’t sign up for the student deal. Not like I have anymore money than I did as an undergrad...it’d be nice to offer this for all students!

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Hi @Lennart Mayer this might be because you already were subscribed to Student in the past and this is a one time only offer.
However, I would recommend to get in touch with our Deezer Support Team and one of our agents will be able to validate that information for you.
Thanks :)

I recently had to get a new card as i had lost my old one and i forgot to update it on deezer. now when i try to activate a student plan with my new card it says ‘you are no longer eligible for this special offer’ dispite having only used this offer for a few months

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Hello @mcarthy, sorry about this, please get in touch with our customer support team regarding this issue.

Aloha Deezer Staff,

I subscribed to the Deezer Student Offer and I pass the verification test.

Accidentally I blocked my debit card for online payments and so my Deezer Student subscription has returned to Free (Payment Failed/Blocked)

If I try to change payment methods to fix this problem, I can only subscribe to Premium…

 

I read that I cannot resubscribe to the Students offer, but I only mess up one thing and now I have to pay almost twice. I think this is too limiting, I hope for more flexibility.

 

I really apologize myself and I request you if there is some way to fix this issue to resubscribe to Deezer Student.

 

Hi I have been trying to subscribe to the student plan, I followed the instructions on the page and received an email from SheerID saying I'm eligible for Deezer student, now when I click on the link provided in the email it does not help me finish my signing up

Please help, I want to start listening to music 

Hi! 
I’m having trouble to get the Deezer Student. I got the e-mail that says I’m eligible and all set for Deezer Student, but when I click “Finish signing up” nothing happens. My account doesn’t atualize or anything.

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Hi @maelle_rt44 have you checked and followed the steps above in this page?
There might be the an issue with the email linked to the account.
Thanks :)

Hello, I can’t subscribe to the student offer on my account.

The verification says there is a problem but I don’t know why. 

Can you help me please ?

Thank you !

Hello, I’d like to subscribe to the student Offer but I can’t because it tells me that I can’t have access to this offer and I have to pay the « normal » one. 
It don’t even asks me for a « scolarity proof paper ». 

Can you help me please?

I am 19, and student at the ISG Business School in France.

Thanks in advance

Best regards 

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Hello @berenice0810, make sure your birthday date on Deezer corresponds to the real one, that could be the reason why you cannot access it. If that’s not the case, just get back to us :slight_smile: I’ve move your message to this topic with the most common questions regarding the Deezer Student offer.

Have a nice day

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Hi @NathanMcIlwaine2000 when did you submit your application as it might take a few days, but I can’t confirm an exact number of days on how long will it take to hear back from  us with a confirmation.
Please check your spam folders too in case the email ended up there.
Thanks :)

I have applied for the student discount on deezer premium how long does it take for them to make a decision 

Hello,

My request for the student offer has been approved, I received it by email. 

When I click on the link I can’t pay and on my account I can’t find the student offer.

Can you please send me the process to get my student offer and to pay ?

I’m in Australia.

Thank you.

 

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Hello @meloody.s, I think the reason is that you probably applied for the Student offer from France and that you’re now in Australia? The process can be a bit tricky, I think you should get in touch with our customer support team so that they have a look at your account and provide you with some help.

Have a nice day and enjoy Australia :slight_smile:

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Hi @reyhalcyon1976 please contact our Deezer Support Team and one of our agents will help with your request.
Thanks :)

My free subscription is already finished and is already deducting my card. Can you pls check why? Badly needed it and pls refund my lost days.

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Hi @José Arturo if the Student subscription was cancelled you won’t be able to resubscribe as it is a one time only offer. 
Apologies for the inconvenience.
 

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