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Deezer Student

Deezer Student
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39 replies

Jaime.
Rank
Userlevel 7
Badge +7

Hi @José Arturo if the Student subscription was cancelled you won’t be able to resubscribe as it is a one time only offer. 
Apologies for the inconvenience.
 

J
Rank

Hi, I have a problem with my student subscription, I accidentally canceled it and now I can't resubscribe to that plan. Is there a way to get the student subscription again?, I just could enjoy it for one month):

 

K
Rank

Hi :) 

I just wanted to know, why doesn't South Africa have Deezer Student anymore. Is there anyway it can be brought back. 

 

Kind regards 

Broke Student Kay 

K
Rank
Userlevel 7
Badge +6

@Karabo.Kekana Hello Broke Student Kay (I’ve been there :slight_smile:), it should be back already, as you can see in the article, your country is part of the list of eligible countries for the offer. Don’t hesitate to get back to us if that’s still not the case for you, you can also have a look at the article above for the most common questions about the Student offer.

Have a nice weekend!

https://www.deezer.com/en/profile/3421485864
D
Rank

Hi there,

according to the requirements I do qualify for Deezer Student, but unfortunately I don’t even see this option on my phone. When I came to check here, I followed a link to this website. When I click Try it now, I get a message saying “You are already subscribed to Deezer Premium. You will be redirected to your music feed.”

Of course I’m a Premium member, cos I haven’t even heard this student option until now :smile: But that shouldn’t disqualify me for Deezer Student, should it? (I cancelled my Premium subscription now to see if it makes any difference, but it doesn’t, so I restarted it)

I saw this Note: If you've subscribed to a Deezer offer or trial in the past, you will not be eligible for Deezer Student - trial like the one month free trial e.g.? I think I’ve used the one month free trial, but that’s all. 

Can you please help me if and how can i get the Deezer Student?

Thanks in advance :pray_tone3:

M
Rank
Userlevel 1

SheerID is broken!


I sent in my student subscription request several times, and at some point got a confirmation:

After that, I got a letter offering to send me the form again and get 3 free months:

I sent the form again, but I was rejected for some unknown reason and now they say that the subscription has not been renewed:

I would like to achieve a renewal of the student subscription and a three-month free subscription, otherwise I will be forced to use the hacked app or Spotify. Thanks!

H
Rank

i have been sent my renewal email for student subscription but i can't renew it as my college has became ineligible for some reason. How can you justify this? I've been using the student subscription for 2 years at the same institution so what has happened?

K
Rank
Userlevel 7
Badge +6

Hello @Helen2386, we do not decide which college is eligible or not, we work with our partner SheerID. However it does sound strange, you got a message saying explicitly this was the reason why you couldn’t subscribe? Feel free to get in touch with our customer support team so that they can have a look, and feel free to let us know how it goes.

https://www.deezer.com/en/profile/3421485864
Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hello @mxkmn 

Thank you for reporting this to us,

Please contact our Deezer Customer Care team directly and they will be able to help you with your query related to Sheer ID,

Thanks! :)

D
Rank

Hello,

I have created account few years ago, when I was living in Ukrainie. Now I'm studying in Poland and want to get Student subscription, but I can't see any button to do that. Should I create new account or there is more convinient way to do that? 

Thanks,

Diana Avdieieva

J
Rank

So. I have cancelled my premium subscription because i cant afford it anymore. I am enrolled at a college in South Africa. Does anyone know when the student plan will be available in South Africa ???

G

Hi, I’ve been trying to subscribe to the Student Offer, I went through every steps of the subscription. I had to contact SheerId because the link didn’t work, they sent me another one to complete the subscription but it still doesn’t work, saying now that I can’t benefit from this offer… Even though I sent my school certificate…

I really don’t know what to do anymore :sweat:

A
Rank

The student offer in lebanon doesn’t appear on the site and am not able to find it ! I wanna subscribe to it otherwise i will not be able to use  deezer anymore 

 

K
Rank
Userlevel 7
Badge +6

Hello @ahmad mell, it’s not available yet in Lebanon as you can see in this article, but we hope to make this offer available soon in more countries.

https://www.deezer.com/en/profile/3421485864

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