include
Answered

Upgrade annual subscription

  • 2 January 2023
  • 1 reply
  • 74 views
R
Rank

I currently have a HIFI subscription which was paid for on a single annual payment.  I want to update this to a FAMILY subscription which is a monthly payment.  I only made the annual payment 3 months ago so have 9 months left.  Will I lose the remaining amount on the annual payment or will it be credited to the new £17.99/month FAMILY subscription payment?

icon

Best answer by Jaime.Deezer 3 January 2023, 13:36

View original
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Jaime.Deezer
Rank
Userlevel 7
Badge +7

Hello @ROBERTFREEMAN best thing to do is to contact our Deezer Support Team and discuss it with one of our agents.
Thanks 

TERMS OF USE DEEZER COMMUNITY SITE