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payment

  • 16 March 2024
  • 1 reply
  • 12 views

Hi! 

I've been trying to deactivate my premium account, but it seems to me that something has gone wrong and cash has been still charged to my credit card automatically. Is there something we could do in this situation? 

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Best answer by Nina Nebo 16 March 2024, 14:27

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Userlevel 7
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Hi @Anastasia1607 !

Here is screenshot from Deezer help center 

 

helpful link 

Cancel Your Deezer Subscription

https://support.deezer.com/hc/en-gb/articles/214349245-Cancel-Your-Deezer-Subscription

 

or you can contact Deezer support/Chat 

https://support.deezer.com/hc/en-gb

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