I switched my account to family plan I can’t add anyone because it’s says my husband is on a free account?
Best answer by Anonymous
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Userlevel 7
+8
- Deezer Legend
- 1267 replies
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1 June 2022
If you are the admin of the family account, you can either create profiles for family members which use the same login then, or you can invite members with a free account to the family who can still keep their own login credentials.
A
Booked within the app with Apple? Upgrading from Premium to Family does not work there. In theory yes, but not in practice.
A
First, tell us if you have an iPhone or Android. The booking within the app was only a guess on my part.
A
Alright. I recommend you cancel the subscription upgrade. You will find a corresponding link in the confirmation email from Apple. You'll get a refund from Apple.
You can easily switch subscriptions directly at deezer.com. Follow this link: https://www.deezer.com/en/offers
My account just still said premium and not family
So is there anyway to fix it or do I need to delete the app and reinstall it
iPhone
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.