When did your Family plan started? The Family plan is also available as HiFi, so this is weird. Normally you should have the options to change the quality: If you can’t see those options, I think it’s better to take a look at: https://support.deezer.com/hc/en-gb or send a request:https://support.deezer.com/hc/en-gb/requests/new I just switched a couple of days ago from premium to family and the option was gone while it was there on premium. I contacted their support and they have replied after a day to which I replied back but haven’t heard from them after 3 days now. I will have to switch back to premium if family doesn’t allow hifi, it is weird since on deezers site and when using google it says family support hifi.
Okey so I got an answer from support, they said that the A1 family plan doesn’t include hifi but their premium one does, so I’ll be going back to premium, oh well🤷 thanks anyway ^_^
A1 Slovenia (I believe A1 originates from Austria yes), it is odd yea. Have a great day : )
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