Hello @Ionut as @Leonídia.Deezer mentioned above, the problem has been reported and our devs are working on a permanent fix already. As soon as it is fixed we will let you know. Apologies for all the inconvenience. Any news? Because the old 7.0.27.27 had another infuriating bug, it keeps closing without warning.
You I can confirm, I have the same issue. My Pixel 6 Pro running Android 13 is having the same issue. I have tried all the troubleshooting steps, and they have not helped. I have tried with the regular version of the app as well as the beta. I am not sure if it matters, but in this screenshot I clicked on the song catcher button You need to install version 7.0.27.27 or older.
Following more investigations, I’ve found following:Version 7.0.27.27 is working fine, but from 7.0.28.69 and onwards it’s broken.So my solution for now has been to install 7.0.27.27 from APK. Can¨t wait for Deezer to figure this out.
Hi @markPorter @Dan.Molberg, sorry to hear that experience. We can’t replicate this issue to our side. This problem can be related with or device so I’m suggesting the following step: f you are using the battery saving mode on your device, turn it off while you are carrying out this test. • Open the Deezer app ➡ Gearwheel in the top right corner ➡ Data and storage ➡ Clear all. • Stay on the Data and storage page and under Smart Cache, slide the marker to the left so that it reaches 32Mb, then slide it to the right to reach 2GB (you can move it up to 10GB if your device has that much storage). • Tap again on the Gearwheel in the top right corner ➡ Log out at the bottom of the page. • Turn off your device for a few seconds then turn it back on. • Log in to Deezer with your email and password. • Stream a few songs and navigate in the app. ⚠ Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favour
I have to same problem. And it´s not a Pixel problem! Got the same problem on S21 Ultra, S22 Ultra and S23 Ultra. So it has to be a Deezer bug.
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