No, I have not been abroad for almost a year now. When I went abroad I would only have listened to tracks that were downloaded.Since returning from my holiday almost a year ago, I have updated iOS multiple times, rebooted phone multiple times, cleared cache twice, deleted and reinstalled the app. The issue arises often and without a clear pattern or sequence that may cause this to happen - I search for a song or artist. In the list that I get, I click tack or album and select a track. Sometimes it plays and sometimes I get the error. Rather than me recording me getting it, might I suggest that a developer downloads it to their personal phone, search songs, build playlists…. They will almost certainly be able to replicate the issue in not time.given to spontaneous yet persistent nature of the issue I suspect that it may be a bug in your code as opposed to a localised issue on my device.
Yes, still happens. iOS is up-to-date, happens on so many songs - have provided some links as examples (so frequent that I have pulled 3 examples in just a few minutes of searching random songs / artists).https://deezer.page.link/J6VoRWEenA9JPkEX6https://deezer.page.link/dCQBBpWgVpksRmX68https://deezer.page.link/cKTXs6zMDpGF6iYb7
Hello all, Could you please tell the iOS version and app versions on your mobiles please? Happening more and more, honestly - just tried to listen to Imagine Dragons. Tried a dozen songs, only 2 could be played. TWO. Awful.
Oh really?! Bit of a shame that in many months we seem to be no closer to a resolution. To be honest these are just blanket responses [that we are receiving] aren’t they?! The fact is that these errors don’t exist at an individual user level - there is either some kind of software incompatibility (that they can only fix, not us!) or some bug within their app. It’s gone quiet and I’m not getting anything back now. Will assume no known fix so ignore.It’s happening so much now that I’m honestly considering cancelling and subscribing to one of the many alternatives. What’s the point in paying for this service if we can’t access half of the tracks?!
Sure - iOS 16.5 (worth noting that it has been an issue to the past versions too, dating back many months) and app version 9.39.0 (9.39.0.2)
I’ve also done all of the steps and the issue is still there!! What is this error code? And why is it coming up more frequently?
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