The song that impacted you the most -THE THREAD 🔉
Hi Friends at Deezer,The problem that the Deezer doesn't function properly and even doesn't function at all the Equalizer of the android phones still continues. Indeed, this problem is first mentioned in the community nearly 4 years ago. And the problem still couln't be fixed yet permanently and thouroughly. The Deezer responds always same: "we are sorry, we are aware of the problem, our developpers work on it, one difficulty is that there are many types of android phones, we are taking services from third parties and then we are bounded to them, etc etc". The result?!: A basic music component problem and even a simple one isn't still resolved since 4 years!Deezer is unable to function the Equalizer of the phone, but Spotify does, Tidal does, YT Music does, the others do. What a kind of problem is this that is too difficult to fix it?! Since 4 years! I suggest to Deezer to change both its relevant underqualified developpers and its relevant underqualified third parties, and also to get
Dear Friends at Deezer,The problem that the Deezer doesn't function properly and even doesn't function at all the Equalizer of the android phones still continues. Indeed, this problem is first mentioned in the community nearly 4 years ago. And the problem still couln't be fixed yet permanently and thouroughly. The Deezer responds always same: "we are sorry, we are aware of the problem, our developpers work on it, one difficulty is that there are many types of android phones, we are taking services from third parties and then we are bounded to them, etc etc". The result?!: A basic music component problem and even a simple one isn't still resolved since 4 years!Deezer is unable to function the Equalizer of the phone, but Spotify does, Tidal does, YT Music does, the others do. What a kind of problem is this that is too difficult to fix it?! Since 4 years! I suggest to Deezer to change both its relevant underqualified developpers and its relevant underqualified third parties, and also to g
Hello @Tufan T. A. thanks for your message. Unfortunately our teams are already aware of this but the fix as not been released yet. Dear Leonidia,Thank you for your kind reply and for your providing information to us.However, the mentioned problem is first expressed in the Deezer Community in the year 2019! Thence, 4 years are passed until today that your teams became aware of the problem. I am very surprised that the Deezer officials are still responding to the each bring up of the problem into question in the Community with the same response of "our teams are already aware of this but the fix as not been released yet" for 4 years. What a kind of problem is this being too difficult to fix it?! I have also the Spotify, it hasn't any such a problem and it works the Equalizer properly as it must be. I am very surprised that one of the leading music providers worldwide such as the Deezer lives such a big difficulty to fix a basic musical component of its service such as simply providing
Hello,I would like also to report here another kind of problem of the Deezer application about its inability to function/use the Equalizer function of the phone.As I mentioned above, I had found a temporary but exhausting solution to activate the Equalizer function of the phone in Deezer: that is, I first open the Equalizer function of the phone using the Spotify application on my phone, which works well and without any problem in regard to the Equalizer function, then the Deezer also begins to function/use the Equalizer function of the phone, but for a while, that is for just 1 or 2 songs, then the Equalizer function turns off again in the Deezer.But, sometimes the process works differently, I don't why: that is, after I am able to open the Equalizer function in the Deezer through the Spotify, as I described above, the Equalizer function remains to function in the Deezer, but, in this case, I am unable neither to turn off the Equalizer nor to make some sound adjustments on the Equaliz
Hello,The Deezer application is unable to function/use the Equalizer and Sound Effects features of my Samsung Note 4 phone with Android 6.0.1. However, the Spotify application on my phone functions/uses very well and without any problem the Equalizer and Sound Effects features of the phone.I know that many people with other Android phone brands and with newer Android versions also suffer the same problem for many years, since at least 2019 when this problem is opened as a topic in the Deezer Community. It is interesting and unacceptable that the Deezer is not still able to fix this problem for many past years. For that reason, I decided and needed to open a new actual topic for this very essential problem of the Deezer.I found a temporary but exhausting solution for the problem: I first open the Equalizer features of the phone by the Spotify, and then the Deezer begins to be able to use the Equalizer function of the phone for a while, but just for 1 or 2 songs, then the Deezer turns of
Hello,The same problem and more are happening to me.The current version of Deezer application is unable to function/use the Equalizer and Sound Effects features of my Samsung Note 4 phone with Android 6.0.1. However, the Spotify application on my phone functions/uses very well and without any problem the Equalizer and Sound Effects features of the phone. I found a temporary but exhausting solution for this: I first open the Equalizer features of the phone by the Spotify, then the Deezer begins to be able to use the Equalizer function of the phone for a while, but just for 1 or 2 songs, then the Deezer turns off again the Equalizer, so that I have to repeat my temporary solution, which is very unsatisfying.If the problem is not fixed soon, and I unfortunately see that it is still not fixed during many past years and years since 2019 when this topic is opened, I will probably change from the Deezer to the Spotify.
Hello,The same problem and more are happening to me.The current version of Deezer application is unable to function/use the Equalizer and Sound Effects features of my Samsung Note 4 phone with Android 6.0.1. However, the Spotify application on my phone functions/uses very well and without any problem the Equalizer and Sound Effects features of the phone. I found a temporary but exhausting solution for this: I first open the Equalizer features of the phone by the Spotify, then the Deezer begins to be able to use the Equalizer function of the phone for a while, but just for 1 or 2 songs, then the Deezer turns off again the Equalizer, so that I have to repeat my temporary solution, which is very unsatisfying.If the problem is not fixed soon, and I unfortunately see that it is still not fixed during many past months and months, I will probably change from the Deezer to the Spotify.
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