The song that impacted you the most -THE THREAD 🔉
Hey @Kiara.jeggo @Kath Logan I am sorry to hear that. I have made some adjustments and updates in your account and also sent you a password reset link to your email. Please clic on that link, proceed to change your password and login again to your Deezer account. That should fix the problem. Apologies for the inconvenience. Hi Jaime, thank you. But the problem still persists. It says someone else must be listening and that it can only be used on one device at a time. while i have Deezer on 3 devices (as allowed), it only gets listened to on one at a time. Please assist. Otherwise there’s no point having the premium subscription.
Hello, we pay for a subscription that allows 3 devices to use Deezer. But often when listening, the music stops and a message pops up saying:“your deezer account is currently in listening mode on another device. Your deezer account is strictly personal and may not be used to play music on another device at the sam time.” please can you help resolve this, because it defeats the point of paying for the subscription. thank you,richard
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