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Replies posted by danjschu

2 Replies

F
FionaStander
asked in Other devices

Deezer not working on Fitbit: unexpected error occurred

Hi @Rudi -- Just an update on my end. I’m able to open Deezer in the Fitbit app now, but functionality seems to be limited. And, I still get that dreaded “server unavailable” message. Previously, that message would display and not let me into the Deezer app at all. Now I can get into the app, but that message still pops up pretty frequently while I’m in the app.I’ve also noticed that I don’t see the playlists I was able to add to my Sense when I select “Add Music”. So, I’m not able to remove them. Also, the three dots in the upper right corner of the Deezer app don’t do anything. When I tap them, I am sent back to the Media section of the Fitbit app.Any updates on the Deezer side? I still have a case opened with Fitbit, but no updates from them in a week. I reached out to them earlier today and was told they would send an email update soon.BTW...I do have a Deezer support ticket opened (5793487). That has a lot more detail on my initial issue, if that helps.

124
G
Tiny Dancer
1 year ago
F
FionaStander
asked in Other devices

Deezer not working on Fitbit: unexpected error occurred

Subscribed to this thread…I’m having the same issue with my new Fitbit Sense. Getting the message “Uh Oh! There was a problem reaching the server. Please try again later.” This has been occurring since last week Wednesday.

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Tiny Dancer
1 year ago
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