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Replies posted by Dave.Farmer

7 Replies

Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

Jusdt Please keep me posted, yes @Dave.Farmer at the same time I'm in touch with the devs about your reports @aatac @Dave.Farmer  Hi mate, Unfortunately, after some more listening today, it is clear that the issue of buffering after a song has started persists in 4.27. Bah! Just FYI, I’m downgrading to Deezer Family until this gets sorted (gapless playback would also be nice), so I won’t be available for debugging efforts. Apols and good luck!

14847526
L
Tiny Dancer
7 days ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

Please keep me posted, yes @Dave.Farmer at the same time I'm in touch with the devs about your reports @aatac @Dave.Farmer  Hi mate,Unfortunately, after some more listening today, it is clear that the issue of buffering after a song has started persists in 4.27. Bah!

14847526
L
Tiny Dancer
7 days ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

Thanks for reporting it @Dave.Farmer 4.27 is in the oven right now, please keep an eye for it and let us know how it performs too - it'll be good to compare  Will do. Let me know if I can provide any additional info (logs etc.) to be of help.   I am 20 minutes in to my Monday Discovery playlist on Hifi-Quality using 4.27. Still windows 10 Home 2004 build 19041.572No instances of buffering at the start of a track so far! I’ll keep you updated as the day goes on.

14847526
L
Tiny Dancer
7 days ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

Thanks for reporting it @Dave.Farmer 4.27 is in the oven right now, please keep an eye for it and let us know how it performs too - it'll be good to compare  Will do. Let me know if I can provide any additional info (logs etc.) to be of help. 

14847526
L
Tiny Dancer
7 days ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

   I can confirm that this issue also persists in v 4.26 in Windows 2004 (build 19041.572). Subjectively, it seems like the buffering issue is most prevalent when on playlists or flow. Playing full albums doesn’t seem to produce the behaviour as much, or possibly at all. I’ll listen lots of albums today and see.   Buffering issue is also present when playing albums, it’s not just a playlist issue. 

14847526
L
Tiny Dancer
7 days ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

@Rudi Sorry I thought I replied before but I guess I never submitted. To be clear (because the title of this forum is a bit different from what I’m experiencing), the app doesn’t neccesarily freeze. It is more or less a buffering issue of the track that starts to play. Within the first second, you hear milliseconds of the track play, playback stops, track buffers, and then continues to play without any buffering.   Again, this only happens when using high-fidelity, not best or any other quality.   I only started using deezer within the last month, and 4.25 was already the latest to download.   I’m running macOS Mojave 10.14.6.   For giggles, last week I did try uninstalling Deezer completely and re-download 4.25, same issue.    Today, I saw 4.26 got released. Same issue continues to occur, as figured.   I’m testing this by playing a playlist, and playing tracks just for the first 5 seconds and hitting next. Today, after downloading 4.26, the very first track that played had this occur

14847526
L
Tiny Dancer
7 days ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

Hullo, recently joined Deezer hifi subscriber here.Windows 10 v 2004. 100 Mb/s connection. Just to report that stuttering playback at the start of HiFi quality song streams persists on client version 4.25.0. I can confirm that changing quality to “Better” resolves the issue.  Issue reported by @shustry (that reported smart cache size is always “0”) also persists. Thanks for your efforts.

14847526
L
Tiny Dancer
7 days ago
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