The song that impacted you the most -THE THREAD 🔉
Hello @donnamckerron@live.com, @Golden Nuggest, @mcbarclay, @stevezissou27, @matty.adam.carver, @Bmcg... Can you please send me the following info, than I can send it to our developers to try to reproduce it and solve it faster: Your user id Your offer (Premium, Family...) main country / country where you streams (in case is different) played context (Track mixes? search? playlist?...) Thank you! Your user id. mcbarclay Your offer (Premium, Family...) family main country / country where you streams (in case is different) England played context (Track mixes? search? playlist?...) happens on tracks that have not been downloaded, don’t recall it happening on a playlist but it definitely occurs when searching
One other question, @mcbarclay @stevezissou27 @matty.adam.carver @Bmcg... Do you get this error when you were using a VPN or when you were travelling, for example? Hi Johnathan. No I don’t use a VPN. I did some more fault finding yesterday this was while using WiFi. a song would display the error. I would then restart the app, this song would then play. Then the next song would then display the error. And you then go around in this circle.
I am also getting this error message randomly. I have to close and reopen the app to play the track. then a few tracks later the error message will reappear using latest update from the App Store too
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