The song that impacted you the most -THE THREAD 🔉
Hey @jaredping94 Sorry you feel that way. No need to create another topic. The problem hasn't been ignored. Our devs are currently investigating the issue, which is affecting other users as well. The topic has been answered until further updates. Thank you for your patience. Hi @Rudi, This is affecting my account. It's exceptionally frustrating. It seems this has been going on for a while, and I would urge your engineering team to look at this as a high priority issue, because otherwise you're going to start losing users. I love deezer as a platform, with massive innovation, but you need to consider your operations and your customer happiness as upmost importance. Please can you sort my account out asap. Thanks.
[quote=Rudi]Hey [user=157021]Jernej[/user] [user=157058]billigotte[/user] Sorry that's happened. Our devs have deployed a fix for this, so I've done some maintenance in your accounts and sent password reset emails. Please change your password once more and try again, without FB or Google. Let me know if the issue persists :thumbsup_tone2:[/quote] This is happening to me too. I have a family subscription, and only 4 devices, yet I get the message regularly. Please can you help, it's really frustrating.
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