There's a new Android app "[b]Onkyo Music Control App[/b]" available in PlayStore that might work better with the integrated Deezer support (I can't really test this because my test subscription has expired, but the free radio channels seem to work fine). So throw the Deezer app out of your smart phone!
I have Onkyo TX-NR686 with similar problems (can't connect) related to chromecast. [url=https://de.deezercommunity.com/andere-geraete-139/chromecast-ton-aussetzer-und-ladeprobleme-18952/index2.html#post55319]See my topic[/url] (https://de.deezercommunity.com/andere-geraete-139/chromecast-ton-aussetzer-und-ladeprobleme-18952/index2.html#post55319)
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