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awful quality on Deezer app, except for radios

  • 7 August 2020
  • 2 replies
  • 87 views

I’ve had Deezer for years and recently within the last 2 months the sound quality on the songs is terrible. Crackly and painful to listen to. It’s fine on the radio stations (I listen to the radio through Deezer too) so I don’t understand it? I really need it sorting out. I’ve downloaded the recent version but that’s not worked either!?!?! Please help!

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Best answer by Rudi 8 August 2020, 14:38

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2 replies

It is still cracking and getting worse. So no improvement. Will cancel

Userlevel 7
Badge +7

Hey there @Pinkcat1980 

Thanks for bringing this to our attention. If this is happening on your iOS app, rest assured, we're working on a new version that should improve your experience.

In the meantime, have you tried uninstalling the app, restarting your iPhone and reinstalling the app to see if it helps?

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