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Is Songcatcher broken?

  • 31 December 2022
  • 6 replies
  • 138 views

Userlevel 4
Badge +3

Any one else having issues with SongCatcher in iOS? I use this app frequently, but lately I notice it is glitchy. I need to restart the Deezer app every time I use this feature...I don’t remember when this started. It will “find” one song, but after that I only get the “try again” unless I restart Deezer. As well, often the song will not play from SongCatcher, I instead have to search the requested tune in the Deezer app. 


6 replies

Userlevel 5
Badge +6

Hey @BigFKahuna ! 

Sorry about the delay! 

Can you please send me an screenshot or even better, record a screen video of this issue? 📹

I’m not sure if I reproduced on my side, just tried and it works fine for me on the last iOS version (before you try again, please update your app as well). 📲

Let me know anything. 

Thank you.

Userlevel 4
Badge +3

Here is the first song I try to capture...the song comes up but I cannot perform any of the actions, including play now or “heart”. When I go to capture more songs everything works as intended….as long as I play from my iPhone only. Then...see next post.

Userlevel 4
Badge +3

This is what happens when I play the captured tune when my iPhone is connected to my system (currently KEF LS60’s). I cannot use Songcatcher again until I restart the Deezer app. 

Userlevel 7
Badge +10

Hey @BigFKahuna have you updated the app? Is there any changes? 

Userlevel 4
Badge +3

@Yula I notice my app updated today, I’ll give it a go over the next day and see if it is better. Of course, have to go through Monday Discovery first!

Userlevel 4
Badge +3

@Yula @Johnathan Finotti just tried again, the first capture from SongCatcher works fine, but when I try to capture a second song I get the “Something Went Wrong” screen again. I then have to exit the Deezer app before I can use SongCatcher again. I did make sure I got today’s Deezer update.

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