Hi, I just wanted to report an error on the following song:
Hi there, thanks for reporting this! We'll ask the artist's distributor to send us the right file. ;)
Thanks
It might take a bit to be fixed though.
Apologies for the inconvenience and thanks for your patience.
Hello
We have asked the distributor to re-deliver the track to Deezer again. It may take a bit to get the right file but we have already sent the request to them,
Sorry for the inconvenience caused,
ERROR REPORT
Joey Trap just released an album and some of the songs and „Brain Frozen Part 1“ and part 2 in particular don’t end at the right time!! The songs are actually about a minute long but in deezer they are 2 min each and there is one complete minute of silence at the end
Hi there, thanks for reporting this! We'll ask the artist's distributor to send us the right file. ;)
Thank you. :)
Hi, there’s a problem in the following track. It reports an error around 00:51:
Hi
Thanks
Yes the length is correct. Strange - I'll try it on another device. Thanks.
I could play it fine on my side
Please try clearing the app's cache on your side to see if the track plays and let us know
There's an error in the song cold from rich brian near at the end (2:52-3:10) pls verify n correct
Thanks
If it doesn't work
Not sure how to go about reporting this, but this song is a cover and that should be indicated somewhere but I don't see anything in the mobile app. The cover art, title, and subtitle imply that it's an original but it's quite obviously a cover of River Flows in You by Yiruma.
https://deezer.page.link/rBVdepP1xfqu8ALg8
Hi, there’s an error in the following song:
https://deezer.page.link/RSuqTvvTLHVCnrKb9
It sounds like a mobile phone ringtone goes off halfway through!!
Hey
Thanks
Hello , here’s the URL again:
and here with a lot of spaces so it’s not turned into a link:
https: // www . deezer . com/en/album/26848 3672
Hey
Thanks :)
It still gets a sound gap at 6:14 on Windows/Firefox.
It errors out at the same track time when using the Windows desktop app:
So nothing has changed.
Hey I just tested this and the song that resulted on my soundcatcher was this one https://www.deezer.com/fr/track/134752124
I could not reproduce the error, would you mind trying again?
Ik krijg nog streeds “Invitation to Worship Part I”.
The song With Arms Wide Open is by an artist called Creed. The Deezer catalogue says its by another artist called Cream See track 7 on this album: Greatest Hits by Creed
Just got alerted to a new song by Mo that is definitely wrong. https://deezer.page.link/g8eNVxtJjjRMrk8r8
This is not a song by this artist https://deezer.page.link/1azzkBaFcnYt7n7h9
Hi
Thanks
Also reported following your reply
Hey
Hey, so I was just listening to “Temporary Bliss” by the Cab and the song ends abruptly. https://deezer.page.link/VDUBT95i977X5X9RA
I did try to change audio settings and clear my cache but each time I play it the song ends early. I hope you all are able to fix it. Thanks!
Hi
Thanks
Hey
Thanks :)
Hello,
The song below is has an error at 6:04-6:20.
On Windows/Firefox there’s a gap in sound.
On Apple/Chrome playback stops and shows an error message.
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