Hi @Anne Archibald !

maybe link below can help you

Where Has My Music Gone?

https://support.deezer.com/hc/en-gb/articles/115003846785-Where-Has-My-Music-Gone-

Thank you. I'll have a look. I have 2 accounts on our family subscription. But neither have all my songs

The songs that are missing, are those downloaded songs or songs in a playlist?

If you use another phone, tablet or pc, are your songs also gone there?

Is it possible that you are logged on with the wrong account?

They were in my favorites. Mostly downloaded of not all. 

I had to reinstall the app. 

If I login using my husband's email I can switch profiles to mine but the songs are still not there. Surely if I can get to my profile like that then the songs should be there?

Thank you for your suggestions. I got my songs back!! 🥳

Logged in with my old email and remembered the password and they are all there again!

Perfect! Nice to know and thank you for telling us this  Not all the time, but most of the time it’s an old email address that has been used.

Enjoy the music again.