Your deezer account is currently being used for listening on another device
Hi help me plz
help disconnect all devices and reset the password from the account I suspect that it is not only me who uses it
Page 1 / 1
Hi
First try remove a connected device .
How to remove a connected device Android iOS
If you reach the limit of connected devices on your account, you can remove a device by following these steps:
iOS and Android
- Go to Settings
- Select Devices
- Select the device you want to remove
- Select Delete this device
Warning: This is irreversible. To link the device again, you will need to log in from that device
Note: It is not possible to delete or unlink the device you are currently using from within the app. You'll need to do this from the desktop app or deezer.com
How to remove a connected device Desktop
If you reach the limit of connected devices on your account, you can remove a device by following these steps:
Desktop
- Go to your profile
- Select Account Settings
- Select My connected devices from the tabs at the top
- Select the device you want to remove
- Select Unlink this device
Warning: This is irreversible. To link the device again, you will need to log in from that device
Not sure who is using your account?
Remove the suspicious device, but if you still think something is amiss, consider resetting your password.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.