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Answered

deezer acount help full

  • 5 August 2023
  • 1 reply
  • 17 views

Your deezer account is currently being used for listening on another device

Hi help me plz

help disconnect all devices and reset the password from the account I suspect that it is not only me who uses it

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Best answer by Nina Nebo 5 August 2023, 20:41

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Userlevel 7
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Hi @lSTORNl 

 

First try remove a connected device .

 

How to remove a connected device Android iOS

If you reach the limit of connected devices on your account, you can remove a device by following these steps:

iOS and Android

  1. Go to Settings Settings.png
  2. Select Devices 
  3. Select the device you want to remove
  4. Select Delete this device

Warning: This is irreversible. To link the device again, you will need to log in from that device

Note: It is not possible to delete or unlink the device you are currently using from within the app. You'll need to do this from the desktop app or deezer.com

 

How to remove a connected device Desktop

If you reach the limit of connected devices on your account, you can remove a device by following these steps:

Desktop

  1. Go to your profile Profile.png
  2. Select Account Settings
  3. Select My connected devices from the tabs at the top
  4. Select the device you want to remove
  5. Select Unlink this device

Warning: This is irreversible. To link the device again, you will need to log in from that device

 

Not sure who is using your account?

Remove the suspicious device, but if you still think something is amiss, consider resetting your password.

 

 

 

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