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two payments different dates

  • 21 July 2022
  • 1 reply
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M
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I just noticed i have been paying Deezer two times in a month since 2018 not sure if this happened when i upgraded my phone 

Anyone any suggestions how to check if i have two accounts or why this is happening

Thanks Mark 

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Best answer by Anonymous 21 July 2022, 18:16

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A

Hey @Mark.Dyer 

I suspect that you accidentally signed up for a new account and subscription when you switched your smartphone. The best thing to do is to contact support to have this checked:
→ https://support.deezer.com/hc/requests/new

TERMS OF USE DEEZER COMMUNITY SITE