• 20 May 2023
  • 1 reply

I have  a premium subscription but not allowing me to access


Best answer by Yula 22 May 2023, 15:31

View original

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Userlevel 7
Badge +10

Hello @Bukola Obadun - Craigs

what happens when you try to access? 

Do you receive an error message? What does it say? 

Are you sure you are connected with the correct email address? 

You might have activated the subscription on a different account? 

How did you subscribe? On our website or through the app (on Android or iPhone)?