Hi @Anacélia Gomes de Matos 

Please wait for a Deezer manager to see your query.  They will be able to check if your payment has been received, and if so will fix the issue.  Best wishes.  

adam.jano42@gmail.com

I paid but id hasni't been acivated yet?

Hello @Anacélia Gomes de Matos, for payment issue please contact our Costumer Care team directly here: 

https://support.deezer.com/hc/en-gb/requests/new

I paid for the next month's access on February 10, and I still haven't received the feedback that I can use it.

adam.janos42@gmail.com

I paid for the next month's access on February 10, and I still haven't received the feedback that I can use it.

Hey @janko  I’m not sure what you mean about the next months access as we’re in October now, also it might be best to delete your email address for your security. 

With your payment query, please contact Deezer Support who can soon help you.