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music disappear

  • 1 February 2024
  • 1 reply
  • 14 views

I have just changed to a new phone and all my music has disappearedĀ 


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1 reply

Userlevel 7
Badge +17

Hello there @Woo wooĀ 

If you are referring to your downloads, downloads are device-specific and would need to be downloaded again on your new phone. If you areĀ talking about your playlists, favorites, etc, then double check to ensure that your login information is accurate and that you are logged into the correct account on your new device.