include
Skip to main content

Good day, 

I have accidentally subscribed to deezer premium without knowing, that it is not a family subscription anymore. I would like to know if it’s possible to switch to a family account again? Or if it’s possible to cancel the subscription and go back to our old family account subscription?

 

kind regards 

Hi @Valerie.Trübenbach 

I suspect you won’t be able to change it until after the subscription has run out. To be sure though, have a chat with Deezer Support to see if they can do anything from their end. Hope you get it sorted.